Taiwan Taoyuan International Airport


  • For all flights operated by EVA/UNI Airways
    • Island 10 : Infinity MileageLands Diamond, Royal Laurel Class, Premium Laurel, Business Class
    • Island 11 : Infinity MileageLands Gold, Star Alliance Gold, Online Check-in, Self Check-in Bag Drop
    • Island 12 : Infinity MileageLands Silver, Elite Class, Economy Class
    • Island 13 : Courtesy/Special Assistance, Economy Class 
    • Island 14-17 : Economy Class
  • Counters are opened gradually from 04:15, please check your check-in island at the airport.  All flights are closed punctually 40 minutes before flight departure.
  • (Due to increasing departure passengers and long security/immigration process during the Lunar New Year, all flights are closed punctually 60 minutes before flight departure from Feb. 03 to Feb. 18, 2016.)
  • **When checking in for a codeshare flight, be sure to check in with the operating carrier.
  • Ticket Counter Service Hours: 05:00-24:00

Hello Kitty Kiosk

Checking in for your flight is fun and convenient at EVA Air’s Hello Kitty Kiosks. The kiosks are located behind counter 10, next to the EVA Air ticketing counter at Taoyuan International Airport Terminal 2.

Taoyuan Airport Departure Area

What do I need to do to board the aircraft?

  • Please be at the boarding gate at the time shown on your boarding pass. If you are late, you may not be able to board the flight. We recommend that you arrive at your departure gate at least 30 minutes before your scheduled departure time and are seated onboard the aircraft no later than 10 minutes before departure. 
  • Please board in the sequence announced.Royal Laurel/ Premium Laurel/Business Class passengers and Infinity MileageLands Diamond/Gold card member have priority boarding. Passengers traveling with infants/children, seniors and others who need more time to board, including passengers in wheelchairs, etc., can also be given priority boarding.
  • EVA will inspect your carry-on baggage to ensure that it meets regulations for unchecked baggage. We will help you check baggage that does not comply with regulations and collect any extra-baggage charges that may apply if you exceed your free baggage allowance.
  • Please remember to turn off your mobile telephone from the moment the aircraft doors close until they open again at your destination or you could be in violation of government regulations.