Useful Information

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Make plans now to travel with EVA and enjoy our courteous, enthusiastic service.

Ticketing

Get Acquainted With Your Airline E-Ticket

If you are purchasing Electronic Tickets by credit card through our phone reservation services or Internet Booking System, please note the following conditions:

  • A credit card can be used to pay all charges for up to four passengers' tickets as long as the cardholder is one of the passenger.
  • Please present the credit card used to purchase the Electronic Ticket upon check in.

Once your Electronic Ticket is issued, the ticket image is automatically stored in our database. In order to retrieve your ticket images smoothly , please present your Electronic Ticket Receipt while checking in at the airport. Or provide one of the information as below while checking in at the airport :

  • Electronic Ticket number
  • Name on the Ticket
  • “Infinity MileageLands” card number
  • The flight number and date of travel for check-in

For more details about the fare rules and conditions of the Electronic Ticket, please contact one of our ticketing offices.

Refund of the ticket that was purchased through www.evaair.com may apply online. For refund application of the ticket purchased through travel agencies, please refer to the original issuing agency.