Baggage Information

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Carry-on Baggage

Hand-carry Baggage

Hand-carry baggage is permitted in the aircraft cabin only if it is safely stowed in the closed overhead bin or under the seat. Every passenger is allowed one hand-carry baggage weighing 7kg (15lb.) or less and no more than 56 x 36 x 23 cm in dimension or 115cm (45in.) overall. However, this maximum dimension is subject to aircraft type. For your convenience, a measurement Test Unit is available at either the check-in counter or boarding lounge to help you to determine whether your baggage meets these requirements. If the hand-carry baggage is overweight or oversize, it will be checked and carried in the cargo hold or refused carriage.

 
Please note that:

  • Hand-carry baggage must fit under a passenger seat when stow, in order to prevent it from sliding sideward into the aisle.
  • Hand-carry baggage does not obstruct passenger movement to, from, or across the aisle.
  • Hand-carry baggage stowed in overhead bins fits securely, and flight attendants can close the bins without using force.
  • There is little or no chance for hand-carry baggage and other articles to fall out of overhead bins when the bins doors are opened.
  • Do not keep the hand-carry baggage on your lap.
  • Whenever the weight and/or size of the hand-carry baggage do not meet the standard, you may be required to pay additional charges to be transported as checked baggage.
  • Aircraft coat closets should not be used for the stowage of passenger’s baggage.
  • At some airports, carry-on baggage rule may be more restricted due to aircraft’s stowage capacity. Even though your carry-on baggage is within the limited according to picture above, if the baggage that cannot be securely stowed in the cabin then it will not be accepted at the boarding gate or on board. The baggage will be stored as checked baggage and placed in the cargo compartment. We would appreciate your understanding and cooperation.

 
Carry-on items

In addition to the hand-carry baggage, every passenger may carry, without additional charge (subject to local country specific restrictions, if any), the following free carry-on items(of reasonable size) or an item of similar size:

  • a laptop computer* or
  • a purse or
  • a  small backpack or
  • a briefcase or
  • a camera case

 

*A laptop in thin satchel-style laptop bag is considered to be a personal item. A laptop in a larger laptop bag will be counted as part of a guest’s carry-on allowance.

The following items are not counted toward your one bag and one personal item limit: 

  • Reasonable quantity of outer garment (coat, hat, scarf, etc), rain gear (umbrella, raincoat), reading material, food, drink, camera or small binoculars and other personal belongings
  • A limited amount of duty-free merchandise

Above items should be safely stowed in the closed overhead bin or under the seat. If you put your free carry-on item in the seat pocket, it should be within the vertical line from the seat back and under no circumstances can it protrude into the aisle. Passengers are also permitted to carry very small bags on their shoulders or waists and should be done after fastening seat belts. 


Special Items

Some special items are not suitable as check-in baggage due to its nature and request permission to carry in the cabin. Such baggage should be stored at the closed overhead bin or under the seat. If it cannot place the locations as mentioned, it will be treated as cabin baggage and charge for an extra seat.

  • One infant's carrying basket or fully collapsible stroller, push-chair, car seat or CARES harness. There is no limitation of volume, weight, size for infant's push chair or carrying basket. The fully collapsible stroller can be stored in the closed overhead bin.
  • Infant's food for consumption on the flight and a bag of articles for infant's use in flight.
  • Walking stick/ Wheelchair/ crutches/ braces/ prosthetic device/any assistive device, this is needed by disabled passengers.
  • Medicine/medical equipment or supplies, including transplanted organs. For blood transportation, it is necessary to provide a non-infectious certificate from a related clinical laboratory in advance.
  • Sculptures/ urns in non-square shapes: These items can be accepted in the cabin but must be stored in the closed overhead bin to avoid moving, falling and blocking an emergency exit. However, if you do not want to store such items in the closed overhead bin, they can only accepted as cabin baggage and you have to pack them into secure and strong boxes.
  • Musical instruments: No cabin baggage can be higher than the seat back, except musical instruments. However, musical instruments cannot block the walkway of passengers or obstruct other passenger's view of emergency signs. Only aisle seats behind a partition are allowed to store the cabin baggage on seats. A cello, accepted as cabin baggage and stored up on the passenger deck, cannot block the walkway to an emergency exit; for example, window seats behind partition are not recommended. Nevertheless, a cello can be accepted in the row in front of partition only under the condition that passengers have free to access to an emergency exit. 
  • Bulky baggage: Items cannot be stored in the closed overhead bins or under the seats and accepted as cabin baggage.
  • Valuable items: Cash, financial documents, jewelry, cameras, cell phones, portable electronic devices, and other valuables should be kept on your person or in your carry-on bags. You can store such items in the closed overhead bin or under the seat.
    

For aviation safety, any oversize or overweight hand-carry baggage will be intercepted and tagged as checked baggage whenever it might endanger the safety to the aircraft and other passengers. After 911 events in the USA, all airports maintain a high security alert. Any banned items detected at a security checkpoint could be delivered late, confiscated or held by authorities. EVA Air cannot be responsible for any banned items found by security authorities. Please contact EVA Air or the airport security authority for details before traveling.

 

 

Cabin baggage

Any unchecked items occupying extra seats are charged and considered as "Cabin Baggage", such as an urn, carved statue or musical instruments.

Baggage that occupies an extra seat in the first row behind the partition or last row in front of partition, cannot weigh more than 75kg/165lb per seat. When a flight is operated by a MD90, the restriction is 70kg/150lb per seat. Passengers should sit next to their cabin baggage and comply with all safety regulations. During the flight, passengers and baggage should not change seats. For items that might endanger the aircraft, persons or property onboard the aircraft or passengers disagreeing with the handling of baggage, EVA Air is entitled to refuse cabin baggage items onboard with you.

To properly secure the cabin baggage on a seat, you are suggested to store your baggage in packages with handle(s). Cabin baggage is the item(s) that you carry with you into the aircraft cabin and are kept under your custody throughout the flight. EVA Air assists in securing the item but is not liable for any loss of or damage to this cabin baggage unless such loss or damage is caused by EVA Air's negligence.

Plenty of time will be spend to complete check-in and necessary security, immigration and/or customs formalities. Hours of operation for EVA Air check-in counters and the time required for pre-boarding procedures vary at different airports. At a minimum, we recommend that you book 48 hours before departure and identify yourself at the boarding gate 40 minutes before the scheduled departure time. Due to security operation at US region airport, we recommend you arrive at check-in counter 2 hours before departure in advance. Please click here for the acceptable dimensions.