Baggage Information

Passengers traveling with checked/unchecked pets are required to contact EVA Air before the departure date to confirm the conditions of transportation. If you plan to travel with your pet, you will be responsible for providing valid health and vaccination certificates in addition to other documents that may be required by countries of departure, transit or entry. Airport personnel reserve the right to reject carriage of your pet if arrangements do not comply with EVA Air's transportation standards, including health and safety of the animal. The accompanied pets, such as dogs, cats and rabbits may be transported on EVA Air's aircraft as checked baggage in the cargo compartment. 

• Please allow extra time beyond the normal check-in time requirement.
  
• EVA Air has suspended the transportation of live birds.
  
• With effect on Sept. 1, 2006, EVA Air terminated its service to accept pets as unchecked baggage in the cabin, except for service animals such as escort dogs, emotional support animals to which medical certificates are required.
  
• Research has shown that brachycephalic animals (snub-nosed, short snout or flat face) are very sensitive to the changes of temperature because of their snub noses. They have high potential risk of breathing trouble during air transportation, causing negative health impact to the animals. As a result, the following brachycephalic animals, including dogs and cats, will not be accepted for carriage during the high temperature season from Jul. 1 to Sept. 30:
  
  1. Dogs
     All Terriers 
     All Boxers 
     All Pugs 
     All Bulldogs 
     All Spaniels 
     All Mastiff 
     Brussels Griffin 
     Chow Chow 
     Japanese Chin/Chin Chin
     Lhasa Apso 
     Pekinese 
     Pit Bull 
     Shar Pei 
     Shih Tzu 
     
  2. Cats
     Himalayan
     Persian
     Exotic short hair ca
     
     
• Australia: Pets are prohibited to be carried to/ from Australia as unchecked baggage in the cabin or checked baggage in the cargo compartment. However, properly harnessed seeing-eye/hearing-aid dogs accompanying the vision or hearing impaired passengers can be transported to/from in the passenger cabin.
  
• United Kingdom: Pets and seeing-eye/hearing-aid dogs are prohibited to be carried to England as unchecked baggage in the cabin or checked baggage in the cargo compartment. They can only be carried from England as checked baggage in the cargo compartment.
  
• Hong Kong: Pets and seeing-eye/hearing-aid dogs are prohibited to be carried to Hong Kong as unchecked baggage in the cabin or checked baggage in the cargo compartment. They can only be carried from Hong Kong as unchecked baggage in the cabin or checked baggage in the cargo compartment.
  
• Pets and seeing-eye/hearing-aid dogs are prohibited to be carried from China as unchecked baggage in cabin or checked baggage in the cargo compartment. 

Pets As Checked Baggage

• Pets can be accepted for carriage by air only if they are being transported in containers that must be:
  
  1. Leak, escape and claw-proof.
     
  2. Constructed so that there is no risk of your animal escaping, injuring itself or causing damage to other items in the aircraft.
     
  3. Designed for air transportation. Ensure that the animal is comfortable without risk of it injuring or causing discomfort to personnel responsible for its safe transit.
     
  4. Have functioning ventilation openings on more than one side. Easily recognizable as an animal container. Have moisture-absorbing material covering the bottom or floor.
     
  5. Kennel or container must be made of rigid plastics material which can provide a strong packing during the carriage.
     
  6. Height: Height of the animal in standing position, without touching the roof of the cage.
     
  7. Length: From nose to root of the tail, plus half height from ground to elbow-joint.
     
  8. Width: Twice that of the animal across the shoulder blades.
     
  9. The container must be large enough to allow your animal to stand upright or lie down comfortably
     
  10. A sufficient supply of food and water with appropriate feeding receptacles must be securely attached to the container.
      
  11. Click this link to see the International Air Transport Association (IATA) standard container.
      
• The compartment in which your pet will be carried will have the same pressure and temperature as the passenger cabin, and lights will be turned on.
  
• There is no restriction on weight for pets transported as checked baggage with the exception of structural limitations on some aircraft. For details, please contact EVA Air.
  
• No more than two adult animals of comparable size, weighing as much as 14 kg/31 lb. each, can be shipped in the same kennel. For their safety and comfort, animals that weigh more than this must travel individually. A maximum of three animals that are less than six months old and from the same litter can be shipped in the same cage.
  
• By your request, an agent at a transit point may check the pet to ensure an adequate supply of food and water on your behalf. 

Charges

Your pet(s) and their kennel or container, as either checked or unchecked baggage, will be charged as excess baggage and excluded from your free baggage allowance. Seeing-eye/hearing-aid dogs will be carried free of charge without weight limits when they accompany passengers who depend upon these animals.

• Weight system: Charge by the total weight of pet(s) together with kennel or container.
  
• Piece system:  An accompanied pet that meets all requirements will be charged as 2(Two) units of excess baggage, details as follows:
  
  1. Total weight of the animal and container is less than 32kg, charges will be collected as twice of the normal excess baggage charge per container.
     
  2. In case of over 32KG, it will be triple of the normal extra baggage charge.