Check-In

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Self Check-in (Kiosk)

  • EVA Air Hello Kitty Kiosk

Hello Kitty Check-in Kiosk

EVA Air has installed dedicated Hello Kitty kiosks at Taoyaun International Airport Terminal 2, alongside check-in counter 11. These specially designed kiosks are part of the Hello Kitty experience and can be used by passengers waiting to board one of EVA Air’s new Hello Kitty jets.

View a demonstration of the Hello Kitty Kiosk


Hello Kitty Kiosks are available exclusively to :

Passengers departing to Tokyo Narita Airport (BR2198), Fukuoka (BR2106), Sapporo (BR116), Seoul (BR160), Hong Kong (BR857), Guam (BR20) and Los Angeles (BR16 every Wednesday,Friday and Sunday only ) .

 

Hours of operation

You can check in at a kiosk from 05:00am until one hour before scheduled departure.

Using a kiosk provides the following advantages: 
  • You don’t have to stand inline at a check-in counter. Touch screens and step-by-step instructions allow you to quickly complete check-in formalities. 
  • You may choose an available seat using the aircraft seating plan. 
  • Boarding passes are printed as you wait. 
  • Service is available in four languages: traditional Chinese, simplified Chinese, English, and Japanese.
Choose one of the following options to begin your check-in: 
  • Booking Code: Use your booking reference number. 
  • Flight Number or Destination: Enter your flight number or destination. 
  • Infinity MileageLands Card: Enter your Infinity MileageLands membership number or insert your membership card. 
  • Already Checked in Online: If you have completed online check-in , you can use the printed confirmation slip to check in.

Kitty Kiosk Instruction - en (720x317)

Check in at an airport kiosk 

In addition to the Hello Kitty Kiosk, you can also enjoy the convenience of obtaining your boarding passes from an airport check-in kiosk. The airport check-in kiosks are available at Taiwan Taoyuan International Airport Terminal 2, Taipei Songshan Airport, Taichung Airport, Kaohsiung Airport, LondonHeathrow Airport and Bangkok Airport.

 

Kiosk Check-in & Self Tagging Servie

In order to provide the convenient service, Kiosk Check-in & Self Tagging Service will be available for passengers to print out the baggage tag, you can input the number of baggage you wish to check and print your baggage tag, please keep your baggage receipt and follow the instructions to stick your check-in baggage at drop point and complete the check-in process.

Kiosk Check-in & Self Tagging Service had been implemented at London Heathrow Airport T3 since 27JAN,2014. 

View a demonstration of the Kiosk Check-in & Self Tagging Service

 

If you have completed online or mobile check-in and printed your boarding pass:

1. Follow the instructions and insert your passport in the Kiosk machine then you can see the options screen.

2. Choose "Already check-in" and scan the barcode from your printed boarding pass or mobile phone.

3. Input the number of pieces for your check-in baggage. This will print out your baggage tag.   

4. Follow the instructions and stick the tag on your check-in baggage then go to the baggage drop service counter to complete the check-in process.

5. Go to the departure area for security check then proceed to the boarding gate.

Use Kiosk Check-in & Self Tagging Service:

1. Follow the instructions and insert your passport in the Kiosk machine then you can see the options screen.

2. Choose the flight number and confirm.

3. Input the number of pieces for your check-in baggage. This will print out your baggage tag.

4. Follow the instructions and stick the tag on your check-in baggage then go to the baggage drop service counter to complete the check-in process.

5. Go to the departure area for security check then proceed to the boarding gate.

 

Hours of operation

You can check in at a kiosk from 05:00am until one hour before scheduled departure.