From three weeks to 24 hours before scheduled departure, EVA Air’s Royal Laurel Class passengers have more meal choices online than the cabin crews will be able to create in the galley after take-off. All Royal Laurel Class passengers need to do is go to the EVA Air website and pre-order from a selection of meals that resembles main course offerings in a five-star restaurant. Dishes are made with fresh, seasonal ingredients. Choices include western favorites and popular Asian specialties such as steak, lobster, Taiwanese beef noodles and more. EVA’s new Royal Laurel Class top cabin and the advance meal-order service are available on all of the airline’s Los Angeles and New York flights now.
To pre-select meals, ticketed Royal Laurel Class passengers can simply go to the EVA Air home page, select Book and Manage Your Trip at top of the page and scroll down to the Meal Order window. Passengers can log in using the confirmation or passenger record locator number shown on their eticket or with their Evergreen Club membership numbers. Onboard, the Royal Laurel Class dining experience can start with a glass of Dom Perignon champagne followed by a good wine with dinner.
EVA’s online meal service gives passengers more choices and ensures that they get what they want to eat. Ordering meals online in advance also benefits the environment by reducing food waste and cutting the number of extra meals EVA needs to carry onboard to satisfy passengers’ preferences.
Meal service isn’t the only area where EVA takes passenger comfort and convenience to heart. It is investing US $100 million to upgrade top cabins on all of its Boeing 777-300ERs with new, fully lie-flat seats surrounded by added features especially designed for passenger comfort and convenience. A Royal Laurel Class YouTube video presents a preview at www.youtube.com/user/EVAAIRVIDEO.
EVA has configured Royal Laurel Class in a reverse herringbone layout so that passengers at windows can look out without turning and those in the center can comfortably dine and talk with travel companions. For rest or work, passengers can just as easily adjust their seats and take advantage of privacy panels. Seats are a roomy 65 centimeters (26 inches) wide, recline 180 degrees and stretch out almost 2 meters (79 inches).
The airline doesn’t stop there. It has added thoughtful comforts and conveniences for each Royal Laurel Class passenger that include coat hooks, spaces for shoe stowage, nooks for water, glasses and reading materials and handy seat-side tables for beverages, snacks or notepads, all within easy reach.
In addition, EVA has equipped the luxurious cabin with the latest audio and video technologies, starting with 15.4-inch touch screens and high-fidelity noise-canceling headphones. Passengers with personal electronic devices can use multi-function AV-input outlets, USB and iPod ports on a system equipped with software such as Media Player, Photo Viewer and PDF Reader. It also installed 110V power sockets and extra-large pull-out tables, all designed to equip business travelers with personal in-flight offices when they need them.
The airline has created luxurious, thoughtful and practical Royal Laurel Class amenity kits, too. It fills these kits with BVLGARI products such as green tea moisturizing lotion that’s lightly scented with clean, fresh hints of orange, jasmine and rose, lip balm, a comb, toothbrush, toothpaste and a clothes brush. For homey comfort, it provides cozy high-quality comforters that are a generous 2 meters (79 inches) long.
Royal Laurel Class will be in use on all San Francisco flights by early March 2013 and on Toronto service by the end of March. It is available to New York and Los Angeles passengers now and will be introduced to Paris, Amsterdam and London travelers by August 2013.
EVA’s advance meal-ordering service has been available to Premium Laurel and Business Class passengers since 2005. Passengers from the United States and Europe were early adapters and are the most frequent users of the service.
EVA serves an international network of major destinations worldwide, including dozens of cities in China and throughout Asia. From gateways in Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver, it offers more trans-Pacific flights from North America to Taipei with more, easy onward connections to major business and leisure centers than any other airline. Travelers can check flight schedules, book and buy flights, reserve seats and, after they’re ticketed, select meals at www.evaair.com.