Air Cargo Excellence Survey Ranks EVA 6th Among Top 50 Carriers
Freight forwarders rate airlines in annual worldwide ranking

TAIPEI, TAIWAN, (03 April, 2008) – In Air Cargo World’s fourth annual worldwide Air Cargo Excellence survey, EVA Air ranks sixth, right behind first place Lufthansa, Swiss WorldCargo, Emirates Sky Cargo, KLM and Japan Airlines.  The industry publisher rated 50 air- freight carriers out of 84 initially listed on a Dec. 2007 survey.

EVA’s 2008 ranking is an improvement over its 2007 performance when, still above the industry average, it ranked 15th.   In December 2007, the magazine invited 3,300 of its airline subscribers and 16,900 freight forwarders to score carriers they had done business with in the past 12 months.   Carriers were rated in customer service, performance, value and information technology.  “EVA Air scores are consistently outstanding across the board and among the best as voted by its customers,” said Paul Page, Air Cargo World editor.

The Air Cargo Excellence survey was created to provide insight into the industry and recognize carriers that perform at a level above the norm.   “It’s gratifying that our customers acknowledge our ongoing commitment to excellence and continuous improvement,” said K.W. Nieh, executive vice president, EVA Air.  “We’re aiming to move up even higher in the Air Cargo Excellence rankings next year.”  EVA Air Cargo has earned a solid reputation for its reliability, making efficient use of technologically advanced aircraft and going so far as to provide individualized handling for fragile or perishable airfreight shipments.  The carrier transports everything from electronic components and computers to live fish and priceless art works at perfect temperatures in ideal settings.  EVA is focused on complete reliability in its services, and makes quality service and safety utmost priorities.  Air Cargo World has been the most respected and trusted information provider for professionals in the air cargo industry since 1942.  It has more than 16,500 subscribers in North America and more than 17,000 international edition readers throughout Europe, Asia, Latin America and the Middle East.  EVA provides cargo services with a fleet of Boeing, McDonnell Douglas and Airbus aircraft.  It uses belly holds of its Boeing 777-300ERs and Airbus 330-200s passenger aircraft for time-sensitive shipments such as specialty foods, and delivers dedicated cargo services with Boeing 747-400 super freighters and MD-11 freighters.   The carrier’s cargo gateways in the United States include Los Angeles, San Francisco, Seattle and New York, and it provides dedicated freighter services to Chicago, Dallas/Fort Worth, Houston, Anchorage and Atlanta.  The carrier also has cargo transport agreements with Shanghai Airlines, British Airways World Cargo, Continental Airlines, ANA Airways and Air New Zealand