Handling Procedure for Mount Agung Volcano Eruption
Worldwide EVA Air passengers’ itinerary influenced by 29JUN’18 of Mount Agung volcano, which issued by EVA Air travel involving Denpasar(DPS).
shall waive refund/rebooking service fee under following condition:
Issue date: On/before 29JUN’18
Travel date: 29JUN’18 ~ 06JUL’18
- Refund: Passengers who hold tickets within above Issue/Travel period and apply refund, refund fee could be waived.
- Rebooking: Rebooking before 31JUL’18 which matched original issued booking class/itinerary and new departure date on/before 31JUL’18, rebooking fee could be waived. If rebooked travel date occurs fare difference still required to collect.