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Delayed / Missing / Damaged baggage and Restrictions

Delayed/Missing/Damaged Baggage Restrictions

General Information

The following items cannot be transported by the aircraft either as carry-on or checked baggage:

  • Items prohibited by laws, regulations or restrictions of countries in your travel itinerary and/or items identified by EVA Air as unsuitable for carriage because of weight, size or nature.
  • Live animals, with the exception of dogs, cats, rabbits and service/emotional support dogs that are safely transported in accordance with EVA Air's requirements.
  • Items that are unsuitable for carriage on the aircraft due to their nature, weight, volume or quantity limitation.

Do not carry dangerous goods in your checked or carry-on bags

Dangerous goods that endanger the aircraft, or persons or property on board the aircraft.

  • Compressed gases: e.g., canned butane, scuba oxygen bottles, aqualung cylinders, spray paint cans, insecticides, propane, hydrogen, acetylene, oxygen bottles, liquid nitrogen, etc.
  • Corrosives: e.g., acids, alkalis, mercury and mercury-containing devices, and wet-cell batteries.
  • Explosives: e.g., munitions, ammunitions, fireworks, firecrackers, flares, etc.
  • Flammable liquids and solids: e.g., kerosene (kerosene stove), lighter fuel, "blue flame" or "cigar" lighters, matches, paints, thinners, lighters, self-heating meals, related flammable solids, etc.
  • Radioactive materials.
  • Briefcases and attached cases with built-in alarm devices.
  • Oxidizing materials: e.g., bleaching powder, peroxides, etc.
  • Poisons and infectious substances: e.g., arsenic, weed-killers, insecticides and live-virus materials.
  • Other dangerous articles such as asbestos, magnetised material, and offensive or irritating materials (such as tear-gas, pepper spray, stun guns, Tasers, etc.)

Do not carry dangerous goods in your checked or carry-on bags

Important Notice!

When travelling to, from or via the USA, you must declare any hazardous materials or dangerous goods to the airline. Failure to do so violates US Federal Law. Violators may be subject to a maximum penalty of 5 years' imprisonment and up to $250,000 in fines (49 U.S.C. 5124).

To learn more about hazardous material regulations, please visit Pack Safe on the FAA website (opens in new window).

Portable Electronic Devices and Spare Batteries

  • Portable electronic devices (PED): e.g., watches, calculators, cameras, mobile phones, laptops, video cameras, drones, etc. If devices are carried in checked baggage, measures must be taken to prevent unintentional activation and to protect from damage, and the device must be completely switched off (not in sleep or hibernation mode). Each person is limited to a maximum of 15 PED and/or 20 spare batteries with a watt-hour rating of less than or equal to 100Wh. The operator's approval is required if a passenger wishes to carry more than 15 PED and/or 20 spare batteries.
  • Limitations on Spare Batteries and Portable Battery Supply Devices (Power Banks): Carry-on baggage only; do not place in checked-in baggage! Pack the following items individually: Ensure that the battery terminals are protected from short circuits, e.g., by placing each battery in its own protective case, by taping over exposed terminals or by placing in a plastic bag. For lithium-metal batteries, the lithium metal content must not exceed 2 grams, and for lithium-ion batteries the watt-hour rating must not exceed 100Wh. Power banks are prohibited from being carried if they are not clearly marked with specifications or values.
    • The calculation for energy rating is: Wh = mAh / 1,000 × Volt
    • Example: A 20,000mAh mobile power bank with a voltage rating of 3.7V, will have an energy rating of 20,000mAh / 1,000 × 3.7V = 74Wh.
  • With the Approval of the Airlines A maximum of two 100–160Wh spare lithium-ion batteries (including portable battery supply devices and power banks) per person may be carried in carry-on baggage. Any lithium-ion battery that is over 160Wh is prohibited aboard the plane. The batteries must be of a type that meets the requirements of each test in the UN Manual of Tests and Criteria, Part III, subsection 38.3. For battery-powered wheelchairs/mobility aids, please refer to Special Assistance and Inquiries for more information.
  • Due to flight safety concerns, portable hand-held fans (built-in lithium-ion battery) are forbidden in checked baggage, but can be carried in carry-on baggage or on one's person.
  • Products containing lead-acid batteries: We strongly recommend that passengers do not carry or check in any item or product powered by lead-acid batteries as there will be a high possibility that it will be rejected during security inspection at the airport (e.g., LED lights, torches and electronic mosquito zappers with rechargeable lead-acid battery). To carry any medical device or mobility aid (e.g., an electric wheelchair) with a lead-acid battery please contact EVA Air reservations for approval.

Small Vehicles Powered by Lithium-ion Batteries

These small vehicles include but are not limited to airwheels, solowheels, hoverboards, electric skateboards, mini-segways, balance wheels, etc. Due to the potential fire danger from the lithium-ion batteries that power them, EVA Air bans the carriage of these items as checked-in or carry-on baggage, with or without batteries.

Smart Baggage

Smart baggage with integrated lithium batteries and/or electronics: Lithium-ion battery-powered baggage, or "smart baggage", is any device with integrated lithium batteries, motors, power banks, GPS, GSM, Bluetooth, RFID or Wi-Fi technology. If you travel with smart baggage, please follow the regulations below:

  • Lithium batteries with a watt-hour rating exceeding 160Wh are forbidden for carriage.
  • Baggage where the lithium battery can be removed:
  • Carry-on Baggage:
  • -- All transmitting functions must comply with "Regulations Governing the Use of Electronic Devices" in the in-flight magazine.
  • -- The baggage must meet carry-on baggage regulations.
  • Checked Baggage:
  • -- Lithium-ion batteries must be removed from smart baggage and brought into the cabin. Then the baggage can be accepted as checked baggage.
  • -- If the smart baggage does not meet the safety requirements, it will be refused at check-in.
  • Baggage where the lithium battery cannot be removed:
  • -- Batteries with a lithium metal content of no more than 0.3g or a watt-hour rating no more than 2.7Wh may be permitted as carry-on or checked baggage (e.g., dry batteries, button cells)
  • -- Batteries with a lithium metal content exceeding 0.3g or a watt-hour rating exceeding 2.7Wh will not be permitted for carriage (e.g. rechargeable lithium batteries, power banks)

Lithium batteries and related electronic devices recalled by the manufacturer/vendor for safety concerns must not be carried aboard aircraft or packed in baggage.

The US Federal Aviation Administration recently banned certain models of Apple's 15-inch MacBook Pro laptops sold between September 2015 and February 2017 from aeroplanes, as their lithium batteries can cause fires. Please visit the Apple website for the 15-inch MacBook Pro Battery Recall Program. If the manufacturer replaces the battery or ensures the safety of the recalled product, the product must be carried with you (in accordance with the carry-on baggage regulations).

To learn more about the most up-to-date regulations regarding lithium batteries, please visit DOT Safe Travel, FAA Pack Safe or IATA Passenger Dangerous Goods Corner (links open in new window).

Lighters and Matches

  • When you are traveling to, from or via the USA, the Transportation Security Administration (TSA) allows common lighters in carry-on baggage. Torch lighters are banned from carry-on baggage by the TSA.
  • All lighters and matches are prohibited for carry-on and check-in baggage on flights departing from Macau, China and the Philippines.

Others

  • When carrying chemical raw materials or substances, you must prepare a Safety Data Sheet (SDS) to prove they are non-dangerous goods and gain EVA's approval in advance. The supporting documents must be carried with the goods. The items need to be sealed in the original factory packaging and have clear label identification. Self-packed or separately packed items are not allowed. Please contact reservation staff at least 48 hours before departure.
  • Sporting pistols, revolvers and munitions are allowed to be carried in checked baggage. Please contact EVA Air for details.
  • Stun guns, compressed spray gas, adjustable billies, etc., are strictly prohibited in both checked and carry-on baggage while travelling to, from or via Hong Kong or Macau. If such an item is found with you by government officers of Hong Kong/Macau, you could face a serious detailed inspection.

For more information, please visit Transportation Security Administration (TSA) for the latest prohibited items regulations (opens in new window).

You can also refer to the regulations published by the Taiwan CAA (Civil Aeronautics Administration), Provisions for Dangerous Goods Carried by Passengers & Crew and Civil Aviation Administration of China according to the rules of the ICAO (International Civil Aviation Organization).

Liquids/Aerosols/Gels (LAGs) Restrictions

Liquids/Aerosols/Gels (LAGs) Restrictions

  • Liquids, aerosols and gels will only be allowed in cabin baggage if they are kept in containers with volumes of not more than 100ml (3oz.) each.
  • These containers must be carried in a clear, re-sealable plastic bag. The total volume of the bag must not exceed 1 litre (1 quart).
  • Each person is only allowed to carry one plastic bag.
  • At the security checkpoint, the bag must be removed from your carry-on baggage and presented to security personnel for visual examination.

Medications and special dietary requirements, including baby formula,

  • are permitted in cabin baggage
  • but must be removed from the cabin baggage and declared to security personnel at the checkpoint.
  • Customers with prescription medication are advised to bring along supporting documentation (e.g., ID cards, letters from doctors).

Duty-free Purchases

  • Duty-free items are subject to the same rules as other liquids, aerosols and gels. Passengers will not be able to carry individual items in excess of 100ml (3oz.) through the security checkpoint. These items will be disposed of at the security checkpoints including at transit/transfer points.
  • If your duty-free shopping includes liquids, aerosols or gels (e.g., perfume, body spray, alcohol), please purchase them after the security checkpoints.
  • When you travel to an international destination with a connection, it is best to buy your duty-free items on the last leg of your trip when you do not need to pass through any more security checkpoints.

European Regulations

Please note that a new European regulation on LAG items has been applicable since Jan 31, 2014. All passengers transiting through a European airport with LAG items bought from an airport duty-free shop will be subjected to a security check of their LAG items. All LAG items must be kept within a sealed STEB (STEB: Security Tamper Evident Bag). All passengers must show this STEB at security control (just like computers). This also applies to LAG items bought on board an aircraft. Make sure your LAG bag is an ICAO standard seal bag with RED BORDER (link opens in new window). Please click here for details.

Transportation Security Administration (TSA) - Inbound International Changes

Beginning January 31, 2014, passengers travelling internationally into the United States with a connecting flight are permitted to carry liquids in excess of 100ml (3oz.) in their carry-on baggage, provided they were purchased in duty-free shops and placed in secure, tamper-evident bags (STEBs). Please click here for details (opens in new window).

Technological advances may allow passengers to keep these liquids in their carry-on baggage, provided they are presented in a STEB and are able to be screened and cleared by transportation security officers at the checkpoint.

Liquids that cannot be screened and cleared will not be allowed to remain in a passenger’s carry-on baggage. Passengers may elect to place these items into checked baggage, if possible, or forfeit them prior to entering the secure area of the airport. This may include liquids in opaque, ceramic or metallic bottles, or other containers that cannot be effectively scanned.

New Regulations on Transit Within Canada for Duty-Free Purchases

The Canadian Air Transport Security Authority accepts, subject to screening, duty-free liquids, aerosols and gels purchased from any airline or airport retailer, as long as they are properly sealed in official security bags (known as STEBs) and accompanied by a receipt. Screening officers may open the security bag to screen its contents, and then re-seal it after inspection.

However, you may be asked to give up your duty-free purchase if:

  • It cannot pass the security screening.
  • The retailer did not use an official security bag.
  • The shop assistant improperly packaged the purchases at the point of sale or did not include the receipt.
  • The passenger has opened the bag themselves after making the purchase and before screening.

More than 48 hours have passed since passengers made the purchase (official security bags are only valid for two calendar days). These rules apply exclusively within the Canada region. Please click here for the Canadian Government website duty-free regulations.

  • Travellers departing from different countries should check the local regulations because LAG restrictions may vary. Click here for more information from the Taiwan Civil Aeronautics Administration (opens in new window).

Items That Cannot Be Packed in Checked Baggage

Please do not pack the following items in your checked baggage: fragile or perishable items, items with a special value such as money, jewels, precious metals, any computers, personal electronic devices, negotiable papers, securities, other valuables, business documents, passports, other identification documents, or samples.

Items prohibited to use in the cabin

Please refer to In-Flight Safety for more information. If you have questions, please consult the cabin crew before using.