If you have purchased tickets through a bankrupted or closed travel agency, please find our handling suggestion
EVA Air will suspend all international transit services via Taiwan starting from 00:00 Taipei Standard Time (GMT+8) on March 24 (Tuesday) until April 30.
Due to the Official Announcement of COVID-19, passengers who hold tickets between straits or international issue by EVA/UNI please follow the Handling Guideline for Cancellation/Schedule Change as bellow.
In response to the CDC’s command center has announced the promotion of national tourism outbreak recommendations to the third level of warning, EVA Air has taken the following preventive measures on meal service to keep the safety of our passengers and the crew since January 28.
EVA Air temporarily suspends our Hello Kitty Jet service from 2020/04/01.
According Mainland China’s central customs and quarantine controls, all international flights from Hongqiao Airport (SHA) will be operated from Pudong Airport (PVG) beginning 00:00 local time on 25MAR.
In response to the continued spread of COVID-19 (coronavirus), EVA Air has immediately taken the following preventive measures to keep our crew and passengers healthy and safe onboard.
Passenger Fuel Surcharge is levied for EVA Air/UNI Air tickets journey originating from Hong Kong.