If you need to make use of a wheelchair service, please inform us of the nature and extent of service required when you make your reservation. If you want to carry your own manual-powered or battery-powered wheelchair, EVA will accept it free of charge as long as it is securely packed. A fully collapsible manual-powered wheelchair may be carried as your carry-on baggage, but it may be loaded in the cargo compartment at the airline's discretion if there is no stowing space available in the cabin. Battery-powered wheelchairs can only be carried as checked baggage in the cargo compartment if the battery is disconnected, terminals are insulated and the battery is securely attached to the wheelchair, which should always be loaded in an upright position. Please check in at the airport as early as possible. For more detailed information, please contact EVA Reservations.

• When traveling, infants and small children under 2 years of age must be accompanied by an adult. 
• Within the first 7 days after birth, a baby is not considered strong enough for air travel and will not be accepted as a passenger on an EVA flight.
• For safety reasons, whenever two infants or small children are traveling with one adult, one must be able to sit in a seat using an approved car-type infant seat. Royal Laurel class can not accept use Child Restraint System (car seat, CARES..)
• Beginning Nov. 1, 2004, infants who reach their second birthday while traveling on an EVA Air flight must, in accordance with safety regulations, begin to occupy their own seat. The applicable child's fare must be paid for all sectors flown after the child reaches two years of age.
• If you would like to order a baby meal and/or diapers, please contact our reservations office at the time you make your booking. We will do everything possible to assist you.
• Baby bassinets are available aboard all EVA Air aircraft, but for safety reasons, height and weight limitations apply. Please advise us of your baby’s date of birth, height and weight when you make your reservation.

For flight safety, only one stretcher passenger can be accepted aboard each EVA flight.

A stretcher passenger must hold a doctor's certificate for air travel and be accompanied by one doctor or nurse. If medical procedures are not needed, a family member can accompany the stretcher passenger. Because this service requires special preparation, please contact EVA Reservations for more details.

You must be able-bodied.

You must be physically capable of helping the disabled passenger to/from toilet facilities if required, to the emergency exit in case of an evacuation, and on enplaning and deplaning.

You must remain with the passenger throughout the entire flight.

You must be familiar with the disabled passenger's state of health and with all assistance required.

You must not have any other responsibilities, such as the care of small children.

Unaccompanied minors aged 5 to 12 years may travel with EVA Air. To ensure the safety of children travelling alone, we request that parents/guardians inform us that they are booking a flight for an unaccompanied minor at the time they make reservations. Parents need to fill out a UM form, including local contacts at both departure and arrival pick-up points.

Please click (Unaccompanied Minors) for more information.