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Booking Service Charge (BSC) Guideline of EVA AIR / UNI AIR

1.Effectiveness: for tickets issue/reissue on/after 01JUL2020

2.Place of Issue: Worldwide

3.Applicable routes: for all BR/B7 flight sectors in journey originating worldwide except HKG. All B7 operated Domestic sectors will be excluded.

4.Class (RBD): all RBDs except I/R/E/X/N

5.Fare Type: all EVA AIR (695) / UNI AIR (525) tickets except followings:

A.Infant Fare Tickets

B.Infinity MileageLands Award Tickets

C.Free and Reduced Fare Tickets, e.g. ID/AD/RG/DG/GE/DM

6.Standard charge: USD 5.00 per flight sector without any discount. Tickets issued for special services including stretcher (STCR)、extra seat (CBBG/EXST)…etc. will also be applied to this charge.

7.The BSC will be collected under the IATA Tax Code – “YR”.

8.Refunds/Changes assessment

A.BSC is non-refundable even for reason of decease/illness or injury for ticketed passengers or their immediate/accompanied family members or any visa or travel document related issues. However, for the tickets travelling to/from US and ticket purchased at least seven days before flight’s

schedule departure date and time, full refund for BSC without any penalty will be granted if passenger cancel their reservation within 24 hours.

B.BSC needs to be collected for reissue for additional flight segments.

C.Netting between the BSC and the fare/tax difference is not permitted.

D.For INVOL ticket refunds of totally unused tickets caused by such as flight irregularity or severe weather conditions like typhoon, the BSC can be refunded. But for partially used tickets, BSC will remain as non-refundable.

E.For tickets issued on/before 30JUN2020 and reissued on/after 01JUL2020

a.For totally unused ticket, BSC needs to be collected if any changes on/after 01JUL2020

b.For partially used tickets, BSC will not need to be collected if any changes on/after 01JUL2020.