To ensure the payment security of flight tickets purchased from EVA Air’s online booking system, “Verified by Visa”, “MasterCard SecureCode®”, “American Express SafeKey®” and “JCB J/Secure" will be carried out for all markets from Sep. 10, 2019
To ensure the payment security of flight tickets purchased from EVA Air’s online booking system, “Verified by Visa”, “MasterCard SecureCode®”, “American Express SafeKey®” and “JCB J/Secure" will be carried out for all markets from Sep. 10, 2019. (American Express SafeKey is not available for tickets departing from Taiwan.).
"Verified by Visa", "MasterCard SecureCode®", "American Express SafeKey®" and “JCB J/Secure” are online identity verification services introduced by International card-issuing associations: Visa, MasterCard, American Express and JCB, to bolster the safety of online shopping by passengers. They require cardholders to also enter a personal security code, besides providing personal card information, in order to complete each e-payment authorization process.
EVA Air's online ticket purchasing system will automatically take you to your card-issuer's e-verification web page if the issuer offers the above verification service. If none of these e-verification services is available with your card-issuer, please present the credit card you used in purchasing your tickets upon checking in at the airport for identity verification purposes.
If your credit card transaction has been successfully authorized through Verified by Visa or MasterCard® SecureCode or American Express SafeKey® or JCB J/Secure, you will NOT be required to present the credit card upon check-in at the airport. In addition, the cardholder does NOT need to be one of the travel companions.(However, if you have only entered the 3- (or 4-) digit card verification code on the back (or front) of the credit card, then you will still be required to present your credit card at the airport.)
As shown in the table below, EVA Air’s e-verification service is divided into two categories depending on whether a credit card is acceptable for online ticket purchasing:
E-verification is not Required
(For flights departing from Taiwan)
E-verification is Not Required
(For flights departing from Singapore, Amsterdam, Belgium, London, Paris, Vienna, Brisbane, Hong Kong, Macau, Malaysia, Bangkok ,USA,Canada,Japan,Korea,Cambodia,Viet Nam and Indonesia)
E-verification is Required
(For flights departing from Germany)
E-verification is not Required / E-verification is Required
(For flights departing from Philippines)
Note: At this stage, EVA Air's e-verification system is compatible ONLY with Visa, MasterCard , American Express and JCB credit cards.
Please ask your card-issuer to activate Verified by Visa, MasterCard SecureCode®, American Express SafeKey® or JCB J/Secure if you haven't activated this service.