EVA Air suspend tous les services de transit internationaux via Taïwan à partir du 24 Mars 00h00 jusqu'au 30 avril 24h00, heure de Taipei (GMT + 8)
In response to the CDC’s command center has announced the promotion of national tourism outbreak recommendations to the third level of warning, EVA Air has taken the following preventive measures on meal service to keep the safety of our passengers and the crew
EVA Air temporarily suspends our Hello Kitty Jet service from 2020/04/01.
Due to the Official Announcement of COVID-19, passengers who hold tickets between straits or international issue by EVA/UNI please follow the Handling Guideline for Cancellation/Schedule Change as bellow.
In response to the continued spread of COVID-19 (coronavirus), EVA Air has immediately taken the following preventive measures to keep our crew and passengers healthy and safe onboard.
For the purpose to control the spread of the new Coronal epidemic, Taiwan immigration has announced a restriction to Mainland China/Hong Kong/Macau resident visit or transfer to/from Taiwan, meanwhile certain countries have issued a ban "Non-residents who have traveled to Mainland China within 14 days will be denied entry". For your own benefit, please inform our ground staff proactively and honestly and check with local regulations of destination before departure.
EVA Air does not fly to Wuhan. Nevertheless, we are taking every precaution against the new coronavirus and making every effort to help prevent an epidemic. On all our flights to and from high-risk areas such as Mainland China, Hong Kong and Macau, we require crew members to wear sanitary masks and, after meals when they collect food trays from passengers, use gloves. If crew members on other routes encounter passengers who appear ill or seem to have a virus, they take precautions, wear masks and wash their hands frequently.
For passengers holding BR/B7 tickets issued on/before 22JAN2020 with confirmed bookings on BR/B7 international and cross-strait flights with connecting flights from/to Wuhan before 15FEB2020.