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온라인 승객 건강 신고서 Q&A

Passenger Health Declaration

  1. What is the Passenger Health Declaration?
    For your own health and safety, as well as that of every other person aboard the flight, every passenger is required to submit this Declaration to EVA/UNI Airways upon check-in for your scheduled flight. The Declaration for a child under 12 years old shall be submitted by his/her guardian.
  2. How can passengers fill out the passenger health declaration online?
    All passengers are allowed to fill the passenger health declaration via all self-service channels, including web check-in, mobile check-in, CUSS check-in, you can completed to fill the passenger health declaration during the check-in process, auto check-in passenger will receive a notification email. The email will guide passengers to get the boarding pass after filling out the passenger health declaration and complete check-in procedure online.
  3. When can passengers fill out the passenger health declaration online? Is there a time limit for the online system?
    Only available online starting from 48 hours to 1 hour before flight departure.
  4. What types of passengers cannot fill out the passenger health declaration online?
    Generally, the passenger health declaration is open to all types of passengers who can fill it out online. Only infant passengers not occupying a seat cannot fill the passenger health declaration online. Instead, only paper forms can be filled out at the airport check-in counter.
    Note. If passenger had been diagnosed with COVID-19 as confirmed case and later recovered, please provide related paper certificates and contact EVA Air airport check-in counter for further assistance.
  5. What if the passenger cannot fill out online?
    If passenger cannot fill out the passenger health declaration online or unexpected system error occurred, please contact ground staff at the airport check-in counter.
  6. If the infection of COVID-19 ever confirmed, how to fill the passenger health declaration form?
    If passenger had been diagnosed as COVID-19 confirmed, please follow the entry regulations of the country and provide the relevant certificates. Meanwhile, fill in the inquiries in accordance with the paper passenger health declaration form.


Fill out the passenger health declaration