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News Releases

Jun 23, 2022 News Releases

EVA Unveils New Check-In Counter Graphics Upgrades check-in experience with conspicuous colors

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EVA Air unveiled a new design for its airport check-in counter monitors worldwide on June 23, 2022. The new graphics use conspicuous colors and clean lines to improve ease of recognition for check-in counter services, including priority, check-in, and baggage drop. By choosing advanced digitized services, EVA is optimizing both the passenger experience and its own service operation efficiencies. Now that travel is in the post-pandemic recovery stage, passengers can anticipate more welcoming and convenient counter experiences as they depart for those long-overdue trips. Travelers can learn more about EVA routes and services, find special deals and book and buy flights at www.evaair.com.

Oct 14, 2021 News Releases

Condé Nast Traveler Readers Vote EVA in Top 10 Airlines Carrier wins Readers’ Choice Award recognition for first time

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EVA Air has landed a 7th place ranking in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World. The recognition marks the first time EVA has won a Top 10 spot from the publication’s readers and comes on the heels of equally high or higher traveler ratings in annual SKYTRAX and Travel+Leisure surveys. Readers Choice Award results are available on the Condé Nast Traveler website and highlighted in November US and UK print editions. Information about EVA, its routes and services is available at www.evaair.com.

Sep 29, 2021 News Releases

EVA Ranks in SKYTRAX World’s Top 10 Airlines at 7th In Top 10 for Economy catering, Business Class, cleanliness, services

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SKYTRAX revealed its 2021 World Airline Awards on 28 September, 2021 and EVA Air ranked 7th among the “World’s Top 10 Airlines. EVA also won 4th place for Best Economy Class Onboard Catering, 5th in the World's Best Business Class Airlines, 5th for World’s Best Airline Cabin Cleanliness and 6th for World’s Best Airport Services. Travelers can learn more about EVA’s routes and award-winning services or book and buy tickets at www.evaair.com.

Sep 20, 2021 News Releases

EVA Climbs to 3rd of World’s Best International Airlines

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EVA Air has climbed from 4th place among Travel + Leisure’s “World’s Best” Top-10 International Airlines to 3rd. This is EVA’s best ranking since the travel brand’s readers first began giving it significant numbers of high votes in 2010. Based on their travel experiences, Travel + Leisure invites its readers to rate airlines for cabin comfort, ground and inflight service, food, reliable operations and value in the annual “World’s Best” survey. EVA’s performance demonstrates that it continues to deliver the same high quality service passengers from around the world consistently praise. Survey results are available on the Travel + Leisure website. Travelers can learn more about EVA, its COVID-19 protocols and book flights at www.evaair.com.

Sep 1, 2021 News Releases

SCAM Alert!

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EVA Air recently learned that scammers claiming to be with our company are randomly e-mailing questionnaires, offering cash or miles to trick passengers into providing personal information and credit card details. EVA Air has thoroughly checked all of our operational and security systems and confirmed that there has not been a breach and any other infringement. We are continuing to investigate and work with police to identify the culprits and stop these criminals.

May 25, 2022 News Releases

EVA Simplifies Checked Bag Allowances Makes checking luggage easier, eliminates confusion

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EVA Air is ending its two-system policy for checked bags, starting on June 23, 2022, making travel easier for passengers. The change ends the weight-based concept EVA has been using for international flights to/from Europe and Oceania and within Asia and increases baggage allowances for passengers on those routes. The airline will apply the piece-based concept for checked luggage on all its flights worldwide, making EVA’s policies consistent with those of its coshare partners and other Star Alliance members. EVA is the first airline in Taiwan to apply piece-concept baggage rules throughout its network. Travelers can learn more about EVA and its checked baggage policies at Checked Baggage.

May 13, 2022 News Releases

EVA Air extends Membership Tier Validity for Infinity MileageLands members

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EVA Air is aware of that this pandemic has affected members’ traveling deeply, to express our thankfulness to members’ long-term support and loyalty, and to assure our members can enjoy every benefits and privileges of their current card status when it is time to fly again, Infinity MileageLands has taken measures to extend membership tier, electronic upgrade certificates and Award Miles validity for our members in February and March 2020.