Mileage correction can be made by only within 6 months of the actual travel date or the actual incurred date of qualifying expenditure.
Mail or Fax
Just send copies of your EVA Air ticket and boarding pass or receipts from EVA Air partners, along with your membership number, to your Infinity MileageLands Service Center and request a mileage correction. Please check your mileage through EVA Air website “Infinity MileageLands” “Manage My Account”-“Mileage Inquiry” to concerned has been correctly credited.
Mileage Correction using Claim Missing Miles
If you have traveled on an international flight with EVA Air/UNI Air and Star Alliance member airlines and connecting partners within the last six months but the mileage for that flight has not been credited, please follow the instructions on the Mileage Correction page and input the necessary data to complete the mileage credit for yourself or another member.