1. The quantity available for prepaid baggage per flight is limited; advance purchase via the EVA Air official website is recommended. Completion of purchase is subject to system confirmation. If the purchased allowance remains unused, it can be refunded through the original purchase channel. In cases where a refund cannot be processed online, please contact the local EVA Air Reservation Center.
2. Each passenger is limited to purchasing 5 pieces of excess baggage (including amount of BizFam-Extra Baggage). The weight limit for each piece is consistent with your booking class's free baggage allowance, Royal Laurel/Premium Laurel/Business Class: 32kg(70lbs) each, Premium Economy and Economy Class: 23kg(50lbs) each.
3. The total linear dimensions of a single piece of baggage shall not exceed 158cm (62in).

It is only applicable to EVA Air (695) tickets and has to be an international flight segment (not including code-share flights) of EVA Air flight. This service is not applicable to infant tickets.

1. Reservation or ticket that consists of flights not operated by EVA Air or code shared flight.
2. Ticket that has not yet been confirmed.
3. Reservation or ticket that consists of a round trip from USA or Canada that stops over in Taipei before proceeding to a third destination.
4. Passengers with a pet, oversized, overweight baggage or large sporting equipment.
5. Holding separate tickets in one itinerary.
6. Infant ticket.

No!

As long as your itinerary is applicable for the excess baggage rules, you may purchase through EVA Air website.

Sorry, the service is currently unavailable.

The prepaid service is available after you have purchased your ticket and up till 4 hours before your scheduled departure time.

When you have completed the online purchase, the information will be stored in our system as an electronic receipt. The system will then send an electronic receipt with the related details to your email later.

When you have completed the prepaid procedure, the system will send a confirmation letter with the relevant information to your email later. If you did not receive it, please call our reservation center, and we will re-send it to your email.

Sorry! If you need to change the date or itinerary without ticket reissue after completing the prepayment, you have to contact the reservation center. If the changes are not made before the specific time, you will not be eligible for the discounted prepaid excess baggage charges and will be required to pay the standard excess baggage charges at the airport.

Upon completion of the prepaid, it is not transferable to other passengers.

For any unused pre-paid allowance, you may process a refund through the original purchase channel within two years of purchase.

In cases where a refund cannot be processed online, please contact the local EVA Air Reservation Center.

Online pre-purchase is safe since during the purchase process, all personal particulars provided by you will be encrypted before being transmitted online. It will also be stored in a secure database. Your particulars will only be used by EVA Air for maintaining a close relationship with our customers. We will not release your personal particulars to other organizations for marketing or other purposes. For relevant details, please refer to "EVA Air Website Security Statement".

If the purchased allowance remains unused, it can be refunded through the original purchase channel. In cases where a refund cannot be processed online, please contact the local EVA Air Reservation Center.

Excess baggage charges you pre-purchased is available on EVA operated flight only. The baggage allowance and restrictions of the shuttle bus or train may different with EVA Air, please follow it accordingly.