EVA Air has officially launched its 24/7 customer service, offering around-the-clock support exclusively in Chinese and English. This makes EVA Air the first airline in Taiwan to provide this innovative service. Passengers can call their local EVA Air customer service line anytime for assistance in Chinese or English while existing support in local languages will continue to be available during regular service hours. For further details on EVA Air’s global service network, please visit www.evaair.com.

EVA Air and Airbus have embarked on a collaborative effort aimed at increasing SAF development and adoption in the airline’s operations.

Condé Nast Traveler announced the results of its annual Readers’ Choice Awards today, and EVA Air has proudly secured a top 10 spot. The airline was voted number 9 by U.S. readers in the Best International Airlines category.

Lufthansa Technik AG is proud to announce EVA Air as the first Asian airline having signed for modifications with its drag-reducing and hence fuel-saving AeroSHARK surface technology jointly developed with BASF. The Taipei-based airline decided to have its entire cargo fleet of nine Boeing 777F long-range freighters modified with the innovative riblet films covering the aircraft’s fuselage and engine nacelles. With B-16786, a first EVA Air freighter has already undergone this comprehensive modification at the airline’s homebase at Taipei Taoyuan International Airport. Closely guided by Lufthansa Technik, the modification was executed by EVA Air's affiliate, Evergreen Aviation Technologies Corp. (EGAT). The aircraft is expected to re-enter commercial service in early September.

EVA Air has won more accolades, this time from Travel + Leisure’s readers as one of the World’s Best International Airlines of 2024. Based on their experiences with cabin comfort, inflight service, customer service and value, readers responding to the publication’s annual “World’s Best Awards” survey ranked EVA 10th on the list. Survey results are available on the “Travel + Leisure” website .

SKYTRAX, an airline and airport review and ranking site, unveiled its “2024 Global Airline Awards” at the Fairmont Windsor Park on Monday, 24 June, 2024. EVA Air President Clay Sun attended on behalf of EVA and accepted 16 of the airline’s awards, including 8th place ranking among the “World's Top 10 Best Airlines” and first for “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia” EVA also earned distinction as one of only 10 SKYTRAX’s Five-Star Airlines for nine consecutive years.

EVA Air and Chung Yuan Christian University have again partnered to hold the "2024 EVA Air ESG Innovative Design Competition" with invitations to participate extended to teachers and students from colleges and universities. The awards ceremony was staged at Songshan Cultural and Creative Park on May 17, 2024 and cohosted by EVA President Clay Sun and Chung Yuan Christian University Chairman Kwang-Cheng Chang. From May 17 to 20, a four-day "Green Future" exhibition, showcasing outstanding competition designs alongside some of EVA’s own industry-leading sustainability initiatives with emphasis on environmental protections, innovations, regeneration and education.