If you need wheelchair service, please advise us of your physical status when you make reservations. If you want to carry your own manual-powered or battery-powered wheelchair, EVA will accept it free of charge as long as it is securely packed. A fully collapsible manual-powered wheelchair may be carried as your carry-on baggage, but it may be loaded in the cargo compartment at the airline's discretion if there is no stowing space available in cabin. Battery-powered wheelchairs can only be carried as checked baggage in the cargo compartment if the battery is disconnected, terminals are insulated and the battery is securely attached to the wheelchair, which should always be loaded in an upright position. Please check in at the airport as early as possible. For more detailed information, please contact EVA Reservations.
For flight safety, only one stretcher passenger can be accepted aboard each EVA flight.
A stretcher passenger must hold a doctor's certificate for air travel, and be accompanied by one doctor or nurse. If medical procedures are not needed, a family member can accompany the stretcher passenger. Because this service requires special preparation, please contact EVA Reservations for more details.
You must be able-bodied.
You must be physically capable of helping the disabled passenger to/from toilet facilities if required, to the emergency exit in case of an evacuation, and on enplaning and deplaning.
You must remain with the passenger throughout the entire flight.
You must be familiar with the disabled passenger's state of health and with all assistance required.
You must not have any other responsibilities, such as the care of small children.
Unaccompanied minors aged 5 to 12 years may travel with EVA Air. To ensure the safety of children traveling alone, we request that parents/guardians inform us that they are booking a flight for an unaccompanied minor at the time they make reservations. Parents need to fill out a UM form, including local contacts at both departure and arrival pick-up points.
Please click (Unaccompanied Minors) for more information.
Essential cookies are essential for the operation of our website that will let you move around our website freely and use functions on the websites. These cookies don’t gather your personal identifiable information that could be used for marketing and are not disclosed to any third party.