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Transfer / Return Electronic Upgrade Certificates

Nominee Registration

  • To protect your membership rights, a list of nominees must be submitted to the Infinity MileageLands before electronic upgrade certificates can be transferred. (For example, Jeremy would like to transfer one Electronic Upgrade Certificate to Sandy. Jeremy is the transferor and Sandy is the nominee.)
  • Please complete the following steps to apply for nominee registration:
  • The new nominee can get their transferred mileage or electronic upgrade certificates 5 days after the registration is completed on the computer system of the Infinity MileageLands Service Center during office hours. A nominee registration will be effective 24 hours later after it is made online. Members cannot request to change nominees after they are listed. The validity of effective nominees list is permanent.
  • The number of nominee registrations each calendar year varies by the card tiers. Green/Silver/Gold card members can have up to 6 nominees (including those registered for mileage and upgrade certificate); Diamond card members can have up to 9 nominees (including those registered for mileage and upgrade certificate). The number of nominees registered is based on the new card type when changing the tier.
  • Nominees receiving mileage or electronic upgrade certificates after 2006, will be listed as effective nominees in the transferor's account automatically.

How to Transfer Electronic Upgrade Certificates

  • The nominees must be listed as registered nominees in the transferor's account before transferring electronic upgrade certificates.
  • For Cathay United Bank EVA Air Co-Brand Supreme Infinite Primary Card Upgrade Certificate redeemed with 25,000 miles in or after March 2025, when transferring the Upgrade Certificate, the nominee must hold a valid Cathay United Bank EVA Air Co-Brand Supreme Infinite card or Cathay United Bank EVA Air Co-Brand Infinite card, either as the primary cardholder or a supplementary cardholder.
  • The electronic upgrade certificate with the earliest expiration date will be transferred to the nominee’s account. The transferred electronic upgrade certificate will follow its original validity and will be deposited into the nominee's account accompanied by the transferor's account number.
  • Refer to the following steps to apply for an electronic upgrade certificate transfer.
    • Contact any EVA Air ticketing counter (except at airports)
      Members can fill out the Transfer/Return Application Form at any EVA Air ticketing counter (except at airports).
      (Download "Transfer/Return Application Form")
    • Apply by post or fax
      Members can fill out the Transfer/Return Application Form and fax or post it to any EVA Air Infinity MileageLands Service Centre.
      (Download "Transfer/Return Application Form")
    • Apply Online
      It is easy to apply for an electronic upgrade certificate transfer via "Manage My Account". Members need to apply for the online service in advance.
      For the security of the online mileage feature, please fill out the Online Service Form and submit it at an EVA Air ticketing counter (with the exception of airport ticket counters). You can also choose to fax or post the data to your local Infinity MileageLands Service Centre.
      (Download "On-line Service Form"(Note))

Transfer back

A nominee can cancel their original transfer application and request it to be reinstated back to its original state. However, it can only be re-deposited back to its original owner and the validity of the electronic upgrade certificates will remain the same.

Notes

  • Members can inquire about completed registration results via "Manage My Account" or contact an Infinity MileageLands Service Center. EVA Air will not process any application without complete documents.
  • Note: It is not applicable to apply for the online service function if the member has only earned Award miles from joining online or filling in completed data in the account.
  • Please notify any of our local ticketing offices in advance and allow yourself some extra time to apply for mileage or electronic upgrade certificate transfers as the system requires five working days to process applications.
  • There is a limitation on the number of transferees based on membership status. Green, Silver and Gold card members can transfer their mileage to a maximum of six transferees (including both transferred mileage and upgrade certificates) per calendar year; Diamond card members can have up to nine transferees (including both transferred mileage and upgrade certificates) per calendar year.
  • The number of transferees is based on the new card type when changing the card tier.
  • EVA Air will disqualify any Infinity MileageLands member who violates Section A or Section B from further participation in the program and revoke all membership mileage credits and electronic upgrade certificates immediately.
  1. Members hereby agree not to sell, purchase, barter, bestow, lease, loan, assign or deposit mileage credits or electronic upgrade certificates via the Internet, newspapers or magazines, or to make others do so.
  2. Members hereby agree not to divulge information, sell, purchase, barter, bestow, lease, loan, assign or deposit mileage credits or electronic upgrade certificates via the Internet, newspapers or magazines, or to make others do so.
  • When Green Card members applying for transfers/returns of mileage or electronic upgrade certificates through the Infinity MileageLands Service Center or ticketing counter, the transferor will have 3,000 miles deducted from the member's account for each transaction.