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Delayed / Missing / Damaged baggage and Restrictions

Delayed/Missing/Damaged Baggage Restrictions

General Information

There are items that cannot be transported by the aircraft whether carry-on or checked baggage:

  • Items prohibited by laws, regulations, or restrictions by countries in your travel itinerary and/or items identified by EVA Air as unsuitable for carriage because of weight, size, or nature.
  • Live animals, except for dogs, cats, rabbits, and service/emotional support dogs that are safely transported in accordance with EVA Air's requirements.
  • Unsuitable for carriage on the aircraft due to its nature, weight, volume, and quantity limitation.

Do not carry Dangerous goods in your checked or carry-on bags

Dangerous goods that endanger the aircraft, persons, or property onboard the aircraft

  • Compressed gases: e.g., canned butane, scuba oxygen bottles, aqualung cylinders, paint in spray cans, insecticides, propane, hydrogen, acetylene, oxygen bottles, liquid nitrogen, etc.
  • Corrosives: e.g., acids, alkalis, mercury and mercury-containing devices, and wet-cell batteries.
  • Explosives: e.g., munitions, ammunitions, fireworks, firecrackers, flares, etc.
  • Flammable liquids and solids: e.g., kerosene (kerosene stove), lighter fuel, "blue flame" or "cigar" lighters, strike anywhere matches, paints, thinners, self-heating meals, and related flammable solids, etc.
  • Radioactive materials.
  • Briefcases and attached cases with built-in alarm devices.
  • Oxidizing materials: e.g., bleaching powder, peroxides, etc.
  • Poisons and infectious substances: e.g., arsenic, weed-killers, insecticides, and live-virus materials.
  • Other dangerous articles such as asbestos, magnetized material, offensive, or irritating materials (such as tear-gas, pepper spray, stun guns, tasers, etc.)

Do not carry Dangerous goods in your checked or carry-on bags

Important Notice!

When you are traveling to, from, or via the USA, you must declare any hazardous materials or dangerous goods to the airline. Failure to do so violates U.S. Federal Law. Violators may be subject to a maximum penalty of 5 years' imprisonment and up to $250,000 (49 U.S.C. 5124).

To learn more about Hazardous Material regulation, please visit Pack Safe on FAA website (Opens in new window).

Portable Electronic Devices and Spare Batteries

  • Portable Electronic Devices (PED): e.g., Watch, Calculator, Camera, Cellular Phone, Laptop, Video, Drone, etc. If devices are carried in checked baggage, measures must be taken to prevent unintentional activation and to protect from damage, and the device must be completely switched off (not in sleep or hibernation mode), unless the device contains only lithium batteries not exceeding:
    • for lithium metal batteries, a lithium content of 0.3 g; or
    • for lithium ion batteries, a Watt-hour rating of 2.7 Wh
  • With a watt-hour rating less or equal to 100Wh, each person is limited to a maximum of 15 PED and/or 20 spare batteries. The operator approval is required if a passenger carries more than 15 PED and/or 20 spare batteries.
  • With airline approval, maximum two 100Wh-160Wh spare lithium-ion batteries (including a Portable Battery Supply Device and Power Bank) per person may be carried in a carry-on baggage on board. 
  • Any lithium-ion battery that is over 160Wh is prohibited aboard the plane.
  • The lithium batteries must be of a type which meets the requirements of each test in the UN Manual of Tests and Criteria, Part III, subsection 38.3. 
  • Spare batteries must be individually protected to prevent short circuits by placement in the original retail packaging or by otherwise insulating terminals, e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch and carried in carry-on baggage only. Power Banks are prohibited from being carried if they are not clearly marked with specifications or values.
    • The calculation for rated power is: Wh = mAh / 1000 x Volt
    • Example: A 20,000mAh mobile power bank with a voltage rating of 3.7V, then its rated energy is 20,000mAh/1,000* 3.7V=74Wh. 
  • For battery-powered wheelchairs/mobility aids, please refer to Special Assistance and Inquiry  for more information.
  • Based on the flight safety concerns, the portable hand-held fan (built-in lithium-ion battery) is forbidden in the checked baggage but can be carried in carry-on baggage or on one’s person only.
  • The e-cigarettes, heated tobacco products, electronic cigarettes gasifiers, or electronic nicotine supplies carried by passengers must be placed in carry-on bags and forbidden in checked baggage. It is forbidden to use electronic cigarettes and heated tobacco products during the flight. Passengers are not allowed to bring electronic cigarette devices (e-cigarettes) & its liquids (e-liquids)  and heated tobacco products into Taiwan by Taiwan Food & Drug Administration (FDA) and Customs.
  • Do not carry or check in any small rechargeable lead-acid battery products as there will be a high possibility that it will be rejected during security inspection at the airport (e.g. LED, flashlight, and electronic mosquito zapper with rechargeable lead-acid battery). To carry any medical devices or mobility aids (e.g., electric wheelchair) with a lead-acid battery please contact EVA Air reservation for approval.

Small Vehicles Powered by Lithium-ion Batteries

These small vehicles are included but not limited to airwheels, solowheels, hoverboards, electric skateboards, electric roller skates, mini-segways, balance wheels, etc. Due to the potential fire danger from the lithium-ion batteries that power the devices, EVA Air bans the carriage of these items—with or without batteries—as checked-in or carry-on baggage (including the removed lithium battery, regardless of the watt-hour rating).

Smart Baggage

Smart Baggage with Integrated Lithium Batteries and/or Electronics: Lithium-ion battery-powered baggage, which is so-called "Smart Baggage" are devices with integrated lithium batteries, motors, power banks, GPS, GSM, Bluetooth, RFID, or Wi-Fi technology or riding capabilities. If you travel with smart baggage, please follow the regulations below:

  • The watt-hour rating of the lithium battery exceeding 160Wh is forbidden for carriage.
  • Baggage where the lithium battery can be removed if it is:
  • Carry-on Baggage:
  • -- All transmitting functions must comply with "Regulations Governing the Use of Electronic Devices" in the inflight magazine.
  • -- The baggage must meet Carry-on Baggage regulations.
  • Checked Baggage:
  • -- Lithium-ion batteries must be removed from smart baggage and bought into the cabin. Then the baggage can be accepted as checked baggage.
  • -- If the smart baggage does not meet the safety requirements, it will be refused at check-in.
  • Baggage where the lithium battery cannot be removed if it is:
  • -- with a lithium metal content no more than 0.3g or a Watt-hour rating no more than 2.7Wh: Permitted as carry-on or checked baggage (e.g., dry batteries, button cells)
  • -- with a lithium metal content exceeding 0.3g or a Watt-hour rating exceeding 2.7Wh: Not permitted for carriage (e.g. rechargeable lithium batteries, power banks)

Lithium batteries and related electronic devices recalled by the manufacturer/vendor for safety concerns must not be carried aboard aircraft or packed in baggage.

To learn more about the most updated regulation regarding lithium batteries, please visit DOT Safe TravelFAA Pack Safe or IATA Passenger Dangerous Goods Corner (Opens in new window).

Lighters and matches

  • When you are traveling to, from, or via the USA, please refer to the information provided by the Federal Aviation Administration (FAA) regarding carrying lighters.
  • All lighters and matches are prohibited for carry-on and check-in baggage on flights departing from Macau, China, and the Philippines.


  • When carrying chemical raw materials or substances, you must prepare a Safety Data Sheet (SDS) to prove they are non-dangerous goods and gain EVA’s approval in advance. The supporting documents must be carried with the goods. The items need to be sealed in the original factory packaging and have clear label identification. Self-packed or separately packed items are not allowed. Please contact the reservation staff 48 hours before departure.
  • For security reason, certain dangerous items such as knives, scissors, sharp objects, sticks, tools, sports goods, etc., are forbidden to be carried on board and only permitted in checked baggage. Please refer to Taiwan CAA's  List of Suspicious Articles Hazardous to Flight safety. Remind you that different countries have different security inspection regulations, you can check the relevant regulations of the local airport to avoid inconvenience during the journey.
  • Inflatable items, including sports equipment like balls or balloons, and so on, must be deflated before being carried or checked as luggage. This is to ensure flight safety by preventing the effects of pressure changes during the flight.
  • Sporting pistols, revolvers, and munitions are allowed to be carried in checked baggage. Please contact EVA Air for details.
  • Stun guns, compressed spray gas, adjustable Billies, etc. are strictly prohibited in both checked baggage and carry-ons while traveling to, from, or via Hong Kong and Macau. If such an item is found with you by the government officers of Hong Kong/Macau, you could face a serious detailed inspection.

For more information, please visit Transportation Security Administration (TSA) for the latest prohibited items regulation (Opens in new window).

You can also refer to the regulations published by Taiwan CAA (Civil Aeronautics Administration) Provisions for Dangerous Goods Carried by Passengers & Crew and Civil Aviation Administration of China according to the rules of the ICAO (International Civil Aviation Organization).

Liquids/Aerosols/Gels (LAGs) Restrictions

Liquids/Aerosols/Gels (LAGs) Restrictions

  • Liquids, aerosols, and gels will only be allowed in cabin baggage if they are kept in containers with volumes of not more than 100ml (3oz.) each
  • These containers must be carried in a clear, re-sealable plastic bag. The total volume of the bag must not exceed 1 liter (1 quart)
  • Each person is only allowed to carry one plastic bag.
  • At the security check point, the bag must be removed from your carry-on and presented to security personnel for visual examination.

Medications and special dietary requirements, including baby formula

  • Are permitted in cabin baggage.
  • Must be removed from cabin baggage and declared to security personnel at the checkpoint.
  • Customers with prescription medicine are advised to bring along supporting documentation (e.g., ID cards, letters from doctors).

Duty-free purchases

  • Duty-free items are subject to the same rules as other liquids, aerosols, and gels. Passengers will not be able to carry individual items in excess of 100ml (3oz.) through the security point. These items will be disposed of at the security checkpoints including at transit/transfer points.
  • If your duty-free shopping involves liquids, aerosols, and gels (e.g., perfume, body sprays, and liquor), please purchase them after the security checkpoints.
  • When you travel to an international destination with a connection, it is best to buy your duty-free items on the last leg of your trip when you do not need to pass through any more security checkpoints.

European Regulations

All passengers transiting through a European airport with LAGs bought from an airport duty-free shop will be affected by a security control of their LAGs. All LAGs must be within a sealed plastic bag and be kept sealed (STEB: Security Tamper Evident Bag). All passengers must show this STEB at security control (just like computers).This also applies to LAGs bought onboard an aircraft. Please click here for details and make sure your LAG bag is an ICAO standard seal bag with RED BORDER (Opens in new window).

Transportation Security Administration (TSA)—Inbound international changes

Passengers traveling internationally into the United States with a connecting flight are permitted to carry liquids in excess of 100ml (3oz.) in their carry-on baggage, provided they were purchased in duty-free shops and placed in secure, tamper-evident bags (STEBs). Please click here for details (Opens in new window).

Technological advances may allow passengers to keep these liquids in their carry-on baggage, provided they are presented in a STEB and are able to be screened and cleared by Transportation Security Officers at the checkpoint.

Liquids that cannot be screened and cleared will not be allowed to remain in a passenger’s carry-on baggage. Passengers may elect to place these items into checked baggage, if available, or forfeit them prior to entering the secure area of the airport. This may include liquids in opaque, ceramic, or metallic bottles, or other containers that cannot be effectively scanned.

Regulation of transit within Canada for Duty-free purchases:

The Canadian Air Transport Security Authority accept, subject to screening, duty-free liquids, aerosols, and gels purchased from any airline or airport retailer that are properly sealed in official security bags (as known as STEBs) and accompanied by a receipt. Screening officers may open the security bag to screen its contents, and then re-seal it after inspection.

However, you may be asked to give up duty-free purchase if:

  • It cannot pass the security screening.
  • The retailer did not use an official security bag.
  • The clerk improperly packaged the purchases at the point of sale or did not include the receipt.
  • Passengers have opened the bag themselves after making the purchase and before screening.

More than 48 hours have passed since passengers made the purchase (official security bags are only valid for two calendar days). These rules exclusive apply within the Canada region. Please click here for the duty-free regulation on Canadian Government website.

  • Travelers departing from different countries should check the local regulations because LAG restrictions may vary. You can click here for more information from the Taiwan Civil Aeronautics Administration (Opens in new window).

Do not pack the following items in your checked baggage

Please do not pack the following items in your checked baggage: fragile or perishable items, items having a special value such as money, jewels, precious metals, any computers, personal electronic devices, negotiable papers, securities, or other valuables, business documents, passports, and other identification documents, or samples.

Items prohibited to use in the cabin

Please refer to Inflight Safety for more information. If you have questions, please consult the cabin crew before using.