Department | Description |
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DepartmentAuditing Div. | DescriptionResponsible for the inspection and evaluation of internal control to promote operating performance. |
DepartmentLegal & Insurance Div. | DescriptionResponsible for aviation insurance affairs, contracts review, legal consultation, litigation and non-contentious matters. |
DepartmentPublic Relations Div. | DescriptionResponsible for media relations/press releases, advertising, planning PR activities and corporate image marketing. |
DepartmentInformation Security Management Div. | DescriptionResponsible for the coordination, certification, governance of information security management system, and management of information security incidents. |
DepartmentHuman Resources Div. | DescriptionResponsible for human resources management, recruiting, execution of general training programs, employee assistance and care, and union affairs. |
DepartmentGeneral Affairs Dept. | DescriptionResponsible for the building maintenance, dormitory operations, receptions for visiting, employee cafeteria operations and so on. |
DepartmentClinic Div. | DescriptionResponsible for arranging employee’s regular health check-ups, follow-up of abnormal health results, health promotion, general medical treatment & consultation, and in-flight medical supplies & equipment maintenance. |
DepartmentFinance Div. | DescriptionResponsible for financial statements, tax processing, funding management, recording and auditing operation revenue, providing operating analysis data and so on. |
DepartmentStocks Dept. | DescriptionResponsible for stocks affairs, board meeting and shareholders’ meeting affairs, and corporate governance related matters. |
DepartmentCorporate Safety, Security & Sustainability Div. | DescriptionResponsible for setting up corporate safety, security and sustainability related policies; Establishing safety, and security management systems; Conducting flight and ground staff safety and security training; Responsible for emergency response and accident or incident investigation of EVA operations; Responsible for the implementation of corporate sustainability, environment and energy management program. |
DepartmentOccupational Safety & Health Div. | DescriptionResponsible for the planning and implementation of occupational safety and health management. |
DepartmentCorporate Planning Div. | DescriptionResponsible for developing the company's management principles, analyzing the managing efficiency, planning flight routes, fuel procurement and negotiations of the freedoms of the air, etc. |
DepartmentOperation Management Dept. | DescriptionResponsible for the worldwide station operation managements, planning and managing the Star Alliance and concerning projects. |
DepartmentDigital And Information Planning Dept. | DescriptionResponsible for the planning and management of passenger and cargo service systems, data science, customer experience, e-commerce, social media, and Star Alliance digital services. |
DepartmentPassenger Management Div. | DescriptionResponsible for the worldwide passenger revenue management ,pricing strategy development and concerning matters . |
DepartmentPassenger Business Div. | DescriptionResponsible for passenger sales-related management and concerning matters for Taiwan. |
DepartmentCustomer Service Div. | DescriptionResponsible for reservations, ticketing, service quality checks, EVA Air members and customer care. |
DepartmentCargo Div. | DescriptionResponsible for the worldwide freight revenue management, capacity management, pricing and marketing strategy development. |
DepartmentLoyalty Marketing Dept. | DescriptionResponsible for planning rewards approaches for EVA Air Infinity MileageLands members and Member management, newly-negotiating cross-industry cooperation, contracting and maintaining with Star Alliance airlines, and participating in the implementation of various Star Alliance members’ projects. |
DepartmentFlight Operations Div. | DescriptionResponsible for the pilots’ recruitment, scheduling, management and training, flight dispatch, analyzing aircraft performances and fuel consumption of routes, formulating operating manual for aircraft and flight simulator equipment management. |
DepartmentCabin Crew Div. | DescriptionResponsible for the flight attendant’s recruitment, scheduling, management and training, formulating standard operating procedures, etc. |
DepartmentCabin Service Div. | DescriptionResponsible for the development, procurement, marketing, warehousing of cabin service supplies, in-flight duty-free products, duty-free preorder products, home delivery shopping products and LOGO products, as well as sky catering management, shopping website management, etc. |
DepartmentEngineering & Maintenance Div. | DescriptionResponsible for the aircraft's engineering technologies, maintenance program planning and control, fleets airworthiness monitoring, the audit of aircraft spare part purchase and repair, and so on. |
DepartmentAirport Div. | DescriptionResponsible for the passenger immigration related affairs and airlines dispatch. |
DepartmentSky Jet Center | DescriptionResponsible for the hosting, maintenance and ground handling affairs of business jets. |
DepartmentComputer Div. | DescriptionResponsible for the design and maintenance of computer programs, the procurement of computer equipment and maintenance and the consulting of operation computer system. |
DepartmentForeign Branches | DescriptionResponsible for the branch’s development and promotion of passenger and freight related businesses overseas. |