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Customer Commitment

Flights to and from the United States Flights to and from Korea Flights to and from Canada Flights to and from France Flights to and from the United Kingdom Flights to and from Germany

Claims

In case you have submitted a claim to our customer service department but are unsatisfied with the response, you may contact "AME Consumer Mediation". Please click on www.mediationconso-ame.com for contact information and procedures (available in French)

Notes

You can click on the link to read the EVA Air Conditions of Carriage.