EVA Air, together with Evergreen Airline Services and Evergreen Air Cargo Services, has been certified the Center of Excellence for Independent Validators (CEIV) Lithium Batteries certification by the International Air Transport Association (IATA). This recognition makes EVA Air the first airline in Taiwan to achieve dual certification for passenger and cargo operations, highlighting its professional expertise and operational excellence across both sectors. It also shows the airline’s steadfast commitment to aviation safety.

EVA Air ranks seventh among AirlineRatings.com’s “Top 25 Safest Full-Service Airlines for 2025”. This marks the airline’s twelfth consecutive year of earning a place among the website’s global ratings for the safest airlines worldwide. The website’s comprehensive safety-rating factors include audits from aviation’s governing and industry bodies, government reviews, the airline’s crash and serious incident record, profitability, industry-leading safety initiatives, and fleet age.

EVA Air has achieved a major milestone in its sustainability journey by debuting on the DJSI Emerging Markets Indices. Due to its leadership and commitment to sustainable practices, the airline secured the highest Environmental, Social, and Governance (ESG) score in the global aviation sector in the 2024 S&P Global Corporate Sustainability Assessment.

Empower Your Journey: Know Your Rights Before You Fly!

SKYTRAX, an airline and airport review and ranking site, unveiled its “2024 Global Airline Awards” at the Fairmont Windsor Park on Monday, 24 June, 2024. EVA Air President Clay Sun attended on behalf of EVA and accepted 16 of the airline’s awards, including 8th place ranking among the “World's Top 10 Best Airlines” and first for “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia” EVA also earned distinction as one of only 10 SKYTRAX’s Five-Star Airlines for nine consecutive years.

EVA Air has officially launched its 24/7 customer service, offering around-the-clock support exclusively in Chinese and English. This makes EVA Air the first airline in Taiwan to provide this innovative service. Passengers can call their local EVA Air customer service line anytime for assistance in Chinese or English while existing support in local languages will continue to be available during regular service hours. For further details on EVA Air’s global service network, please visit www.evaair.com.

EVA Air and Airbus have embarked on a collaborative effort aimed at increasing SAF development and adoption in the airline’s operations.