Terminal

Terminal 3

Check-in-Area (Counter)

Counter A21-A26 (From 27OCT2024, check-in counter will be changed to D1-D6)

Counters are opened 2 hours 30 minutes before flight departure and closed punctually 40 minutes before flight departure.

Telephone

+62-21-80822179

Office Opening Hours

08:00~16:00 (11:00~14:30 may close due to flight operation) (Daily)

Location

Saphire-Plaza Premium Lounge :

• Located in post-security area on the 2F, Terminal 2. After immigration and security checkpoint, turn right and take escalator or elevator downstairs to the 2F, go toward Boarding Gate 6, the lounge is opposite Gate 6.
  
  

Service Hours

• 24hrs (Plaza Premium Lounge)

Facilities

• Food and beverage 
• Wireless Internet
• Photocopy, fax
• TV
• Shower

Telephone

• Plaza Premium Lounge: +62-21-80822209

Ground Handling Agent

• Service Hours: 08:00~23:00 (Daily)
• Telephone: +62-21-80822226/80822227
• E-mail: cgk.lostfound@ptjas.co.id