- Baggage refers to items that passengers must carry to wear or use for convenience and comfort during their journey, including checked and unchecked baggage. If you carry more than the free baggage allowance, you may be required to pay relevant baggage fees.
- In order to prevent injury to baggage handlers and issues at some airports, baggage over 32kg (70lbs) must be repacked before it can be accepted as checked baggage. The weight limit restriction refers to a single item and will not affect the baggage allowance or excess baggage fee of your trip.
- You need to contact Eva Air Reservation office 48 hours prior to your departure if you meet the following criteria:
- You are carrying more than five pieces of checked baggage that exceed your baggage and prepaid excess baggage allowance (if any).
- The item cannot be repacked, and weighs more than 32kg (70lbs) and less than or equal to 45kg (100lbs)
Note: For other special baggage and dangerous goods rules, please refer to the related webpages.
- Before special baggage is accepted, you may be asked to provide photos of the baggage before and after packing to the Reservation office. After obtaining approval, the baggage will be accepted and excess baggage charges may apply. We would like to remind you that EVA Air reserves the right to refuse carriage of overweight or oversized items.
- Baggage cannot be accepted as checked baggage and should be delivered as cargo only when the total linear dimensions are over 292cm (115in) or the weight is over 45kg (100lbs). However, special baggage such as pets, mobility aids, sports equipment and other special baggage are subject to other regulations. Please check the relevant webpages or contact EVA Air Reservation Office.
- EVA Air's liability is limited for loss of, damage to, or delay in delivery of any perishable property and baggage with inadequate packing, and for damage to or damage caused by fragile articles, liquids or perishables. EVA Air's liability for the following items is also limited in accordance with the relevant conventions governing international air travel: medicines, orthotics (medical support devices), money, jewellery, silverware, negotiable papers, securities, business/personal documents, spirits, books/manuscripts, optics, keys, publications, blueprints, paintings/works of arts, sound reproduction equipment, business samples, artistic items, irreplaceable items, photographs, business equipment, natural fur products, antiques, heirlooms, collectibles, artefacts, precious metals/stones, photographic/audio/video equipment and related items, computer hardware/software and electronic components/equipment, etc.
- To prevent any potential damage to your baggage, please do not choose complicated, bump out design, light or poor density material baggage. Store any outer straps, hooks and other accessories from your baggage before check-in.
- At the check-in counter, please make sure that your baggage is tagged to the correct flight and destination. The numbers on your baggage receipt and your checked baggage should be identical as well.