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Customer Commitment

Flights to and from the United States Flights to and from Korea Flights to and from Canada Flights to and from France

Claims

In case you have submitted a claim to our customer service department but are unsatisfied with the response, you may contact “AME Consumer Mediation”. Please click on www.mediationconso-ame.com for contact information and procedures (available in French)

Notes

You can click on the link to read the EVA Air Conditions of Carriage.