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Earning Mileage

Mileage Table Mileage Accrual Rule

Star Alliance Member Airlines - Important Information

You will find it even easier to maintain your card status because miles flown can be credited to your Infinity MileageLands card account when you travel on any Star Alliance member carrier's operating flight (Star Alliance connecting partner HO's operating flights can only be counted as award miles), and count towards your tier level status, or use miles to redeem awards.

  • Miles awarded are based on the actual distance between the origin and destination (TPM) published by IATA and the ticket fare purchased. Mileage will be credited to your account within 2 weeks after the flight is completed.
  • Register your Infinity MileageLands membership number at the time of reservation or upon check-in.
  • Miles can only be credited after the flight is completed. Award, charter and special-offer tickets, etc., are not applicable for mileage accrual.
  • For mileage accrual on a codeshare flight:
    1. Infinity MileageLands miles credited on a codeshare flight marketed and operated by Star Alliance carriers are based upon the operating airline and their equivalent fare class, which may be different from the class shown on your ticket or the miles you earn on flights operated by EVA Air. Some tickets may not be eligible for mileage credit or the amount of credited miles may be fewer than shown.
    2. Infinity MileageLands miles are not credited on codeshare flights operated by non-Star Alliance airlines.
  • Miles credited are determined according to the ticket fare purchased, not the actual class flown.
  • Retro claim for Infinity MileageLands miles can be made by presenting or sending travel documentation, i.e., the passenger ticket coupon and boarding pass, to the nearest Infinity MileageLands Service Centre up to six (6) months after the flight is completed. Or you may visit EVA Air's website (www.evaair.com) and use the "Claim Missing Miles" function. It may take 3–4 weeks for Infinity MileageLands miles to be credited to your account after the retro claim request is made.
  • EVA Air and member airlines reserve the right to modify the terms and conditions of mileage accrual without prior notice.
  • Status mileage can only be credited to either Infinity MileageLands or other Star Alliance member carriers' frequent-flyer programmes based on the member's FFP membership number. Infinity MileageLands miles cannot be transferred to another frequent-flyer programme.
  • Miles earned on flights operated by Star Alliance member carriers count towards membership upgrade and renewal. Award miles earned through promotional offers and with non-Star Alliance partners can be redeemed for EVA Air or a participating partner's service or product as an award but cannot be counted towards Infinity MileageLands tier qualification and renewal.
  • Star Alliance airline members reserve the right of final decision on mileage accumulation.

Star Alliance Connecting Partners - Important Information

You will find it even easier to earn award miles and redeem awards because miles flown can be credited to your Infinity MileageLands card account when you travel on any Star Alliance connecting partner's flight.

  • Miles awarded are based on the actual distance between the origin and destination (TPM) published by IATA and the ticket fare purchased. Mileage will be credited to your account within 2 weeks after the flight is completed.
  • Register your Infinity MileageLands membership number at the time of reservation or upon check-in.
  • Miles can only be credited after the flight is completed. Award, charter and special-offer tickets, etc., are not applicable for mileage accrual.
  • The award miles you earned from Star Alliance connecting partners can only be redeemed for upgrade awards, award tickets or hotel accommodation reward vouchers, etc., and not applicable for membership upgrades and renewals.
  • Miles can only be earned when both the operating carrier and marketing carrier are Star Alliance connecting partners or on a codeshare flight between EVA Air and a Star Alliance connecting partner. 
  • Miles credited for an Infinity MileageLands member on a codeshare flight are based upon the operating airline and their equivalent fare class, which may be different from the class shown on your ticket or the miles you earn on flights operated by EVA Air. Some tickets may not be eligible for mileage credit or the amount of credited miles may be fewer than shown.
  • Retro claim for Infinity MileageLands miles can be made by presenting or sending travel documentation, i.e., the passenger ticket coupon and boarding pass, to the nearest Infinity MileageLands Service Centre up to six (6) months after the flight is completed. Or you may visit EVA Air’s website (www.evaair.com) to use the "Claim Missing Miles" function. It may take 3–4 weeks for Infinity MileageLands miles to be credited to your account after the retro claim request is made.
  • EVA Air and Star Alliance connecting partners reserve the right to modify the terms and conditions of mileage accrual without prior notice.
  • Award mileage can only be credited to either Infinity MileageLands or other Star Alliance connecting partners' frequent-flyer programme based on the member's FFP membership number. Infinity MileageLands miles cannot be transferred to another frequent-flyer programme.