Information for Ticketing and Reservation
Make plans now to travel with EVA and enjoy our courteous and accommodating service.
Get Acquainted with Your Airline E-Ticket
If you are purchasing electronic tickets by credit card through our phone reservation services or Internet booking system, please note the following conditions:
- A credit card can be used to pay all charges for up to nine passengers (infants excluded) as long as the cardholder is one of the passengers.
- Please present the credit card used to purchase the electronic ticket upon check-in.
Once your electronic ticket is issued, the ticket image is automatically stored in our database. In order to retrieve your ticket images smoothly, please present your electronic ticket receipt when checking in at the airport. Or alternatively, you can provide one of the items below while checking in at the airport:
- Electronic ticket number
- Name on the ticket
- “Infinity MileageLands” card number
- The flight number and date of travel for check-in
For more details about the fare rules and conditions of the electronic ticket, please contact one of our ticketing offices.
Refunds for tickets that were purchased through www.evaair.com may apply online. For a refund for tickets purchased through travel agencies, please refer to the original issuing agency.