Order an Upgrade Award

How to Order an Upgrade Award  You may follow the following steps to apply for award upgrades when you reach the upgrade award requirement with valid Upgrade Certificate or Electronic Miles earned by the same account number: Step1：Make your reservations through an EVA Air reservation office and state your intention to use Electronic Miles or Upgrade Certificate for a upgrade award. Please also state the type of ticket that you are holding or will purchase. (Please see note 1) Note 1:  Members can also make award upgrade reservations by logging into Evergreen Club account online. It is available to ticketed passengers with confirmed reservations made by EVA Internet Booking System only. Please click here for details. 　 Booking Designators for free upgrade:     N -   Super Business /              Premium Laurel    O– Evergreen Deluxe /            Elite                                    ▼ Step2：Choose to use your own miles, the miles transferred to you or Electronic Upgrade Certificate.                                    ▼  Step3：The system will automatically deduct miles or Upgrade Certificate from your electronic account once you book confirm seat.    The total mileage required for the upgrade must be valid till the departure date.  When you cancel an upgraded reservation that was made by using Electronic Miles or Upgrade Certificate before the departure date, the system will automatically re-deposit the original valid Electronic Miles or Upgrade Certificate back to the account. The system takes 3-5 days to process the re-deposit action if the cancellation occurred after the departure date. Please print the original ticketing class category of buying on the ticket when booking the N, O, for upgrade award. Upgrade awards are applicable to EVA Air and UNI Air international routes with BR or B7 flight number except chartered flights (scheduled charter flights between Taiwan and Mainland China are excluded) and some code-shared routes with partner airlines. Eg. Taipei-Nagoya and Taipei-Tokyo routes code-shared with All Nippon which are operated by All Nippon. Holders of the following tickets can not reserve an upgrade award in advance or upgrade upon airport check-in: Various free or special offer tickets, such as free tickets, tickets with  no face value, and free or discount travel/airline industry tickets, Barter tickets, Group tickets, Special promotion fare tickets,  (Eg. Holding R/H booking class tickets )    Upgrade awards are limited to the next higher class only. Successive class upgrade is not allowed. EVA Air and UNI Air reserve the right to limit the number of passenger upgrades on each flight. If the ticket presented at the airport check-in counter does not comply with the rules for upgrade, the member must abide by the airport staff's recommendation. You will be most likely asked to purchase another ticket, pay the difference between the two tickets, or check in according to the ticket class. Infant tickets are required to pay fare difference for the upgrade. Evergreen Club members who hold Y/M/Q/K ticket do not have enough miles to redeem for an upgrade in cabin service for same day EVA flight can purchase the required miles upon check-in at the airport for an en route upgrade.  But members cannot reserve a free upgrade in advance.  A member cannot purchase more than 5,000 miles at check-in to secure an en route upgrade, and the cost is US$40.00 for every 1,000 miles purchased. Miles purchased will be reflected as bonus miles in your Evergreen Club account. The ticket holder is responsible for all taxes and surcharges for a upgrade award. The mileage record with cabin class upgrade can be credited to Evergreen Club membership account only, it is not permitted to transfer into other partner airlines. Upgrade Awards are allowed for member holding EVA Air or UNI Air ticket with booking class code Y/M/Q/K upon airport check-in and are subject to seat availability with sufficient Electronic miles or Electronic Upgrade Certificate. Members holding other booking class code tickets need to reserve Award Upgrades in advance. Booking class code R/H/G/W/I are not eligible for Award Upgrades with Electronic miles or Electronic Upgrade Certificate. Requirement for one flight number upgrade award  1. Effective from Jun. 21, 2008 (Travel Date) ：     Add-on Peak period and revised part of regular period redeem mileage table  　 Evergreen Deluxe / Elite ↑ Economy Super Business / Premium Laurel ↑ Economy (Flights without Evergreen Deluxe/Elite cabin service) Super Business / Premium Laurel ↑ Evergreen Deluxe / Elite Regular period Peak period Regular period Peak period Regular period Peak period Between Taiwan Taoyuan International Airport & Kaohsiung International Airport Not available 10,000 Miles Not available　 Between Taiwan & Hong Kong / Macau Not available 15,000 Miles 15,000 Miles　 Not available　 Between Taiwan & Mainland China Not available 15,000 Miles 20,000 Miles　 Not available　 Within Asia 10,000 Miles　 15,000 Miles　 15,000 Miles　 20,000 Miles　 15,000 Miles　 20,000 Miles　 Within Asia & Europe/America　 25,000 Miles 35,000 Miles 45,000 Miles 55,000 Miles 35,000 Miles 45,000 Miles Within Taipei & New York　 30,000 Miles 40,000 Miles　 Not available 40,000 Miles 50,000 Miles Within Taipei & Oceania　 Not available　　 35,000 Miles 45,000 Miles　 Not available　 Please note： (1) The Upgrade Award requirement is based on one sector route. 2. Peak period : Route 2009 2010 Between Taiwan & Hong Kong/Macau/ Mainland China　 JAN21-JAN31 JUN25-JUL10 SEP25-OCT12 FEB09-FEB19 JUN25-JUL10 SEP25-OCT12 Within Asia JAN01-JAN06 JAN21-JAN31 JUN21-AUG20 DEC15-DEC31 JAN01-JAN06 FEB09-FEB19 JUN21-AUG20 DEC15-DEC31 From Asia to America JAN01-JAN10 JAN21-JAN31 JUN21-AUG20 JAN01-JAN10 FEB09-FEB19 JUN21-AUG20 From America to Asia JAN21-JAN31 JUN01-JUL15  DEC10-DEC26 FEB09-FEB19 JUN01-JUL15  DEC10-DEC26 Within Asia & Europe JAN01-JAN10 JAN21-JAN31 JUN25-JUL31 AUG20-SEP10 DEC11-DEC25 JAN01-JAN10 FEB09-FEB19 JUN25-JUL31 AUG20-SEP10 DEC11-DEC25 Within Asia & Oceania JAN04-JAN31 JUN19-AUG15 JAN04-JAN25 FEB09-FEB19 JUN19-AUG15