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Worldwide Airports

Amsterdam International Airport

Airport Official Website: http://www.schiphol.nl

Departure


Terminal

Departure hall 3

Check-in-Area (Counter)

Row 22

The Airport may change the check-in counter without any notice, please always check with airport information or screen for any updates.

Counters are opened 3 hours before flight departure and closed punctually 60 minutes before flight departure.

Telephone

+31-20-4466279

Fax

+31-20-5759174

Office Opening Hours

  • 14:30~22:30 (18:00~22:30 may close due to flight operation) (Tue, Thu, Sat)
  • 10:00~18:00 (Mon, Wed, Fri)

VIP Lounge


Location

Aspire Lounge 41 : 

  • Located in post-security area. After security checkpoint and immigration, turn right and go downstairs, go toward Gate E. Take up the escalators located between Gate E and Gate D to the 2F, then go through shops and turn right, take lift to Aspire Lounge 41 on the 3rd floor.

Service time

06:00~22:00(Daily)

Facility

  • Drinks, Snacks & Hot Food
  • Wi-Fi
  • Shower Room
Due to local regulations, passengers under the age of 18 who are not accompainied by an adult are not allowed to use the lounge.

AMS

Baggage Service


Service Hours

10:30~17:00/14:00~17:00(Mon, Wed, Fri/Tue, Thu, Sat)

Telephone

+31-20-4466279

Fax

+31-20-5759174

Ground Handling Agent

  • Service hours: 09:00~17:00(Daily)
  • Telephone: +31-20-7652700

Notes

VAT Refund - Global Refund: Cash refund office is in front of check-in row 30, open from 07:00 to 20:30.

Transfer Counter: T5 transfer counter (located at E pier).