Worldwide Airports
Milan Malpensa Airport
Airport Official Website: https://www.milanomalpensa-airport.com/en/
Departure
Terminal
Terminal 1
Check-in-Area (Counter)
Area 18, 1801-1808 (Departure lobby 2F, Entrance no. 18 )
Counters are opened 3 hours before schedule flight departure and closed punctually 1 hour before flight departure.
Telephone
- +39 3756438251
Office Opening Hours
09:00-14:00 ( office may be closed due to flight operation)
VIP Lounge
Location
Montale Lounge
- Located in post-security area of Terminal 1. After the security checkpoint on 2F, take the elevator or escalator down to the duty-free area on 1F. Pass the passport control, proceed in the direction of boarding gate B50~B59. Montale Lounge is located on the left hand side on the way to B50~B59 boarding area. Take the elevator or escalator to upper deck, where the Montale lounge is located.
Pergolesi Lounge
- Located in post-security area of Terminal 1. After the security checkpoint on 2F, take the elevator or escalator down to the duty-free area on 1F. Pass the passport control, proceed in the direction of boarding gate B80~B71. Take the nearby escalator to upper deck, where the Pergolesi lounge is located.

Service Hours
Montale Lounge,06:00-22:00(Daily)
Pergolesi Lounge,06:00-22:00(Daily)
Facilities
- Food and beverage TV
- magazine and internet service
- Silence Room
- Family Room
- Smoking Room
Telephone
+39 02 232323
*Passengers under the age of 12 who are not accompanied by an adult are not allowed to use the lounge.
Notes
- Transfer :
For passenger without boarding pass, please directly proceed to EVA Air departure gate. The boarding pass will be issued at gate. - TAX Refund:
Terminal 1 -2F, Departure (check-in area 12). In case of long queue, it takes more time to get tax refund. Please arrive airport early.
CIQ sequence : 1. Security check 2.Duty free shops 3.Document Check. May we remind you reserve time for document check when walk around the duty free shops.
