Terminal

Terminal 1, South Wing

Check-in-Area (Counter)

Flight BR197/BR107/BR195/BR183： Zone I

Counter open: 2.5 hours before flight departure time

Counter close: 40 minutes before flight departure punctually

Note: Check-in area might be changed upon operational circumstances.

For correct information, please refer to Flight Information Display at Narita International Airport.

Telephone

+ 81-476-34-6320

Fax

+ 81-476-30-0080

Office Opening Hours

09:30-18:00 (Daily. The telephone customer service will depend on the flight operation status. We apologize the inconvenience caused and thank you for your understanding.)

Location

ANA Lounge :

• Located in post-security area, 4F, No.5 Satellite, Terminal 1. After immigration, go towards Gate 51 and take escalator around up to 4F.

United Club :

• Located in post-security area, 3F, Terminal 1. After immigration, go towards Gate 31, the Lounge is to the right side of Gate 31.
• The United Club at Narita Airport (NRT) features a self-service bar. In accordance with Japanese law, guests under the age of 20 without an accompanying adult are not permitted to enter. United Club lounges in other regions will follow the local legal drinking age and related regulations.

• ANA Lounge(Satellite 5) : Open Time 07:00~21:10 Daily 
  
• United Club(Central Terminal) : Open Time 08:45~20:30 Daily
  
• Turkish Airlines Lounge(Satellite 4) : Open Time 07:30~21:45 Daily

• Shower room
• internet access
• massage chair

Passengers connecting to EVA AIR, please proceed to boarding gate at least one hour before departure for your check-in.Business Class, Infinity MileageLands Diamond/Gold members and Star Alliance Gold members, please proceed to lounge at South Wing of T1.

To comply with Narita Airport curfew, no passenger is allowed to remain overnight upon transit at Narita Airport；passengers shall hold confirmed itinerary for same-day transferring. Please pay attention on your flight schedule and transit time.

Service Hours

09:30~18:00 (Daily. The telephone customer service will depend on the flight operation status. We apologize the inconvenience caused and thank you for your understanding.)

Telephone

+81-476-34-6320

Fax

+81-476-30-0080