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Worldwide Airports

Shanghai Pudong Airport

Airport Official Website: http://www.shanghaiairport.com

Notice:

Passengers travelling to and from Mainland China, for any special service requests, please contact EVA AIR reservation center in advance when making a reservation to confirm if the special services can be provided.

Departure


Terminal

Terminal 2, Pu Dong International Airport

Check-in-Area (Counter)

  • Island H Counter H19-H36 

BR711 - Counters are opened 2 hours 50 minutes before flight departure, and closed punctually 50 minutes before flight departure.

BR751/BR721 - Counters are opened 3 hours before flight departure, and closed punctually 50 minutes before flight departure.

BR705/B7501 - Counters are opened 2 hours 30 minutes before flight departure, and closed punctually 50 minutes before flight departure.

Telephone

+86-21-68352946

Fax

+86-21-68352944

Office Opening Hours

  • 10:30~20:30 (Mon, Wed, Fri, Sat)
  • 08:30~20:30 (Tue, Thu, Sun)

Ticket Desk Hours

Service hours are same as flight operation time

Ticket Desk Location

Please contact EVA Air ground staff

VIP Lounge


Location

No.77 China Eastern Airlines Lounge :

  • Located in post-security area, Terminal 2. After immigration and security checkpoint, go towards Boarding Gate 77, take the escalator in front of the boarding gate up one floor to the Lounge. It is applicable to all eligible passengers.

No.71 Air China First/Business Class Lounge :

  • Located in post-security Area, Terminal 2. After immigration and security checkpoint, go towards Boarding Gate 71, take the escalator between Gate 71 and Gate 69 up to the lounge. It is only available for qualified customers of EVA Air Business Class and Star Alliance Gold Tier.
    PVG

Service Hours

  • 05:00~01:00 (D71 Air China First/Business Class Lounge) (Daily)
  • 06:00~24:00 (D77 China Eastern Airlines Lounge) (Daily)

Facilities

  • Business center
  • Internet, Phone, Fax
  • Drinks, Snacks, Desserts
  • Magazines, Newspapers
  • Television

Telephone

  • D71 Air China First/Business Class Lounge +86-21-68336977
  • D77 China Eastern Airlines Lounge +86-21-68339372

Baggage Service


Ground Handling Agent

  • Service Hours: 10:00~21:00(Daily)
  • Telephone: +86-21-68339148/68339151
  • Fax: +86-21-68339149

Notes

 
Kunshan (KETD) Terminal provides check-in services for passengers of EVA AIR and UNI AIR departing from Shanghai (Pudong/Hongqiao Airport) to Taiwan. Passengers must complete check-in and baggage drop at Kunshan Terminal at least 4 hours before the flight schedule departure time. Nevertheless, please be aware that in certain circumstances, such as being a transfer passenger, requiring special services assistance, having baggage that needs declaration, or in the event of adverse weather conditions may not be available. The service hours are as follows. For more information, please refer to the Kunshan Terminal official website.
Service Hours:Daily from 06:10 to 17:00
Service Hotline:+86-512-57169999
Baggage Check-in Hours:Daily from 06:10 to 16:15
Address:2nd Floor, International Convention and Exhibition Center, No. 388 Qianjin Dong Road, Kunshan
Official Website:www.ketd-terminal.com