News and Services

  •  
  •  

Keep up to date with EVA's latest news and information

Jun  2013

Kind Reminder

EVA Air recommends that you pack your belongings in proper suitcases to avoid damage to your luggage or its contents during its transportation. At check in counter, please ensure that your baggage is tagged to the correct flight and destination and numbers of receipt in hand are correct. All checked baggage is X-rayed. The X-ray security check can be performed either before or after a passenger has finished the check-in process. Please click here for more details of baggage information.

Kind Reminder
EVA Air reminds you that the rules of EVA Air frequent flyer program, including mileage accrual and redemption for award and upgrade, was amended and effective from 22 APR, 2013. To ensure mileage is properly credited to your account, please always make sure the name listed in your booking record in exactly the same as that printed on your membership card. Please click here for more details.
New Flight Service Between Taipei and Hohhot, Taipei and Hailar, Kaohsiung and Seoul
EVA Air will operate regularly scheduled Taipei-Hohhot flights on Monday, Wednesday and Saturday from 3 June, 2013, Taipei-Hailar flights on Tuesday and Friday from 4 June, 2013 and Kaohsiung-Seoul flights on Monday, Tuesday, Thursday, Friday and Sunday from 10 June, 2013, providing our members more options on mileage accrual, award ticket and upgrade redemption. Please click here for more details of award ticket and upgrade redemption.
Earn Double Bonus Miles at Langham’s Portfolio of Hotels
From 1 June to 31 August, 2013, EVA Air members can earn double bonus miles for each qualifying stay at Club Room or higher room category at participating Langham’s portfolio of hotels. This special offer cannot be combined with other promotions or offers. A maximum of 1,000 bonus miles can be earned for each booking. Please present your EVA Air membership card upon check-in. For more details or make a reservation, please visit http://www.langhamhospitalitygroup.com/ffp/evair.htm.
Start Your Summer Travel with Agoda’s Best Offer
Agoda.com now offers popular summer travel destinations with exclusive deals for all EVA Air members. All EVA Air members not only earn extra 4 bonus miles for every TWD 100 spent when book through www.agoda.com/evaairen but also enjoy Agoda reward points worth 4-7% of the room value to be used in next bookings. For more best price and extra miles reservations, please book online through www.agoda.com/evaairen.
Earn Double EVA Air Bonus Miles and More with HERTZ

From 1 June to 31 August, 2013, EVA Air members who rent a car with HERTZ at participating locations in USA, Canada, Europe, Australia or New Zealand and enjoy the following benefits:

• 1-2 days rentals: Special EVA Air Rates.

• 3-4 days rentals: Double EVA Air bonus miles + Special EVA Air Rates.

• 5-6 days rentals: Triple EVA Air bonus miles + Special EVA Air Rates.

• 7 days or more rentals: Quadruple EVA Air bonus miles + Special EVA Air Rates.

To enjoy this offer, please quote your EVA Air membership number, applicable CDP# (Diamond CDP#1577925,Gold CDP#1577927, Silver#401307, Green CDP#348046) and PC# below during reservation, and present your EVA Air membership card at the rental counter.

 

Destination Double Miles PC#
(3-4 days rental)
Triple Miles PC#
(5-6 days rental)
Quadruple Miles PC#
(Min. 7 days rental)
USA/Canada 108205 168136 182932
Europe* 126534 168781 182906

Australia/New Zealand

977616 168000 182921
*Europe includes Belgium, France, Germany, Italy, Luxembourg, the Netherlands, Spain Mainland and UK
For Terms & Conditions and reservations, please book online at http://www.hertz.com/evergreenclub or contact HERTZ Reservation Center:
Tel: +886-2-27310377, Email: hertzgsa@tpe.atti.net.tw

May  2013

Kind Reminder
EVA Air reminds you that the rules of EVA Air frequent flyer program, including mileage accrual and redemption for award and upgrade, was amended and effective from 22 APR, 2013. To ensure mileage is properly credited to your account, please always make sure the name listed in your booking record in exactly the same as that printed on your membership card. Please click here for more details.
New Flight Service Between Kaohsiung and Jinan, Taichung and Guangzhou
EVA Air will operate regularly scheduled Kaohsiung-Jinan flights on Wednesday from 1 May, 2013. Moreover, a new flight service between Taichung- Guangzhou will be operated on Saturday from 4 May, 2013, providing our members more options on mileage accrual, award ticket and upgrade redemption. Please click here for more details of award ticket and upgrade redemption.
Citibank‧EVA Air Co-Brand World and Titanium Credit Cards
Citibank and EVA Air provide co-brand credit cards in World and Titanium editions in Taiwan. As a card member, you'll enjoy premium benefits throughout your travel experience:
* Earn 1 bonus mile for every TWD15 charged on EVA Air, UNI Air international flight tickets, Evasion packages and overseas spending (billed in foreign currency). Earn 1 bonus mile for every TWD25 charged for domestic purchases.
* Up to 15% discounts on EVA Air flight ticket through exclusive ticket purchasing process.
* Up to 4 times per year free airport pick up or drop off service.
* Discounts on eligible in-flight duty free purchases.
 
Be cautious on doing financial; Credit is valuable
Citi EVA Air Cobrand Card Revolving Interest Rates: 6.88%~20%;
Interest Rate Date: 16 Feb, 2009;
Cash Advance Fee: case advance amount times 3.5% plus TWD100;
Other fees please refer to Citibank webpage at www.citibank.com.tw
Earn Extra 800 Bonus Miles with Rentalcars.com International Car Rental
Effective from 1 May till 30 June, 2013, EVA Air members can earn extra 800 bonus miles from rentalcars.com promotional website. You may earn 5 miles for every TWD100 spent, plus extra 800 bonus miles. You can book your holiday cars for any time of the year with extra rewards! For more detailed terms and conditions, please click here.
Terms and conditions:
• Please provide your EVA Air membership card number before you enter payment details when you book online. If you have missed filling in this information, please email it to reservations-tw@rentalcars.com.
• Rentalcars.com Damage Excess refund service, equipment rentals and local charges are not part of extra miles offer. For example, customers won’t get extra points for child seat and one way fee paid at pickup locations.
Earn Up To 2,000 Bonus Miles and More Savings with AVIS Car Rental

Promotion 1: Up to Quadruple Bonus Miles with AVIS
Effective from 22 April till 31 July, 2013, EVA Air members will earn double or triple miles when renting a car from AVIS:
Area:Australia, New Zealand
Day: 4+days or longer
Earn Bonus Miles:
Period: 2013.4.22-2013.7.31 

Area:US (Excluding Alaska), Canada, Europe, Middle East, Asia (Singapore, Malaysia ,Guam & Taiwan)

Day:3+days or longer

Earn Bonus Miles:Double Miles
Period:2013.4.22-2013.7.31 

 

Area:US (Excluding Alaska), Canada, Europe, Middle East, Asia (Singapore, Malaysia ,Guam & Taiwan)

Day:5+days or longer

Earn Bonus Miles:Triple Miles

Period:2013.4.22-2013.7.31 

 

Area:US (Excluding Alaska), Canada, Europe, Middle East, Asia (Singapore, Malaysia ,Guam & Taiwan)

Day:7+days or longer

Earn Bonus Miles:Quadruple Miles

Period:2013.4.22-2013.7.31 

 

Promotion 2: “Rent 2 Days, Get 1 Day FREE” For Mustang Self-drive Rentals in Taiwan
Effective from now till 31 July, 2013, EVA Air members will enjoy “Rent 2 Days, Get 1 Day FREE” for Ford Mustang (Group M) self-drive in Taiwan. This offer is valid in Taiwan area only and do not specify a car color.
A friendly reminder for primary conditions:
* Make your advance reservations at least 72 hours prior to departure.
* EVA Air membership card number and AWD no. Y328000 must be quoted during the time of booking for miles and discounts to be applied.
For detailed terms and conditions, please call the AVIS car rental service line in Taiwan for reservations: +886-3-6565990 or e-mail: reservations-tw@rentalcars.com.

Apr  2013

Earn Double EVA Air Bonus Miles and More Savings with HERTZ

From 1 April till 30 June 2013, EVA Air members who rent a car with HERTZ at participating locations in USA, Canada, Europe, Australia or New Zealand enjoy:
• 3-4 days rentals: Double EVA Air bonus miles + Special EVA Air Rates.
• 5 days or more rentals: Double EVA Air bonus miles + $25 off (discount in local currency upon collecting the car at the rental counter)  + Special EVA Air Rates.

To enjoy this offer, please quote your EVA Air membership number, applicable CDP# (Diamond CDP#1577925,Gold CDP#1577927, Silver#401307, Green CDP#348046) and PC# below during reservation, and present your EVA Air membership card at the rental counter. 

Destination Double Miles PC#
(3-4 days rental)
Double Miles + $25 Off PC#
(Min. 5 days rental)
USA/Canada 108205 165550
Europe 126534 165546
Australia/New Zealand 977616 165546

For reservations and Terms & Conditions, please visit http://www.hertz.com/evergreenclub or contact HERTZ Reservation Centre: Tel: +886 2 2731 0377, Email: hertzgsa@tpe.atti.net.tw

Enjoy Extra 600 Bonus Miles with Rentalcars.com International Car Rental!
Effective from now till 30 April, 2013, EVA Air members can earn extra 600 bonus miles from rentalcars.com promotional websites. You may earn 5 miles for every NT$ 100 spent, plus extra 600 bonus miles. You can book your holiday cars for any time of the year with extra rewards! For more detailed terms and conditions, please click here.
Terms and conditions :
• Please provide your EVA Air membership card number before you enter payment details when you book online. If you have missed filling in this information, please email it to reservations-tw@rentalcars.com
• Rentalcars.com Damage Excess refund service, equipment rentals and local charges are not part of extra miles offer. For example, customers won’t get extra miles for child seat and one way fee paid at pickup locations.
Earn Extra Bonus Miles with Ctrip for More Rewards
Effective from 1 April, till 30 June, 2013.
Promotion 1:
Earn extra 2,000 bonus miles for every CNY 2,000 of eligible hotel booking via Ctrip.
Promotion 2:
Earn additional up to CNY201 for every room-nights of eligible hotel booking via Ctrip after submit hotel rating.
Offers are only eligible for bookings through the click here. Call to book, please click here for detail (please provide your EVA Air membership number to receptionist)
New Partnership with Galeries Lafayette
Effective from 1 April, 2013, EVA Air Diamond Card members can enjoy VIP Service(Salon VIP and personal tax refund etc.) and shopping Gift offered at Galeries Lafayette Haussmann Paris. Please present your EVA Air Diamond Card upon enjoy privileges. For more details and VIP service reservations, please click here.
New E-ticketing and ‘Miles & Cash’ Program! Make Booking Easier and Saving More Than You Think!
From now on at evaair.com, you can pay for part of your flight with your mileage through our whole-new, 100% flexible online booking and payment function “Miles & Cash.” Enjoy easy booking that saves you more money! More details please click here.
Manage Your Trip
Completing your pre-flight procedures online is now easier than ever at www.evaair.com. Select your seat, check in, and preorder your inflight meal through our new Manage Your Trip function. More details please click here, or inquire now.
Online Seat Selection: 100 days until 24 hours before departure
Meal Order: 21 days until 24 hours before departure
Online Check-in: 3 to 24 hours before departure
Flight Status Update: Subscribe within 7 days before departure
Spring Sale! EVA Air Online Duty Free Shopping. Buy More Items, Get More Discounts!
Duty free preorder spring sale! From now on till 30 April, 2013 buy 3 items and enjoy 20% off by preordering your duty free items online(except tobacco and some brand items: Dior, Mont Blanc accessories);12% off with any online preorder item. For more details, please click here.
New Flight Service Between Taipei and Asahikawa, Kaohsiung and Seoul
EVA Air will operate regularly scheduled Taipei-Asahikawa flights on Tuesday, Thursday and Saturday, starting on 2 May, 2013. Moreover, a new flight service between Kaohsiung-Seoul will be operated on Monday, Tuesday, Thursday, Friday and Sunday from 6 May, 2013, providing our members more options on mileage accrual, award ticket and upgrade redemption. Please click here for more details of award ticket and upgrade redemption.
Friendly Reminder
EVA Air reminds you that to ensure mileage is properly credited to your account, please always make sure the name listed in your booking record in exactly the same as that printed on your membership card. For more terms and conditions regarding earning bonus miles from EVA Air’s partners, please refer to the membership handbook or visit at our web site.

Mar  2013

More Hotel Booking , More Mileage!

From 1 March, 2013 to 31 May, 2013, book hotels via HRS unique link here, Evergreen Club members can earn 8 bonus miles for every TWD100 spent immediately! HRS offers more than ten thousands hotels with up to 30% off exclusive price for your 2013 lucky journey.

New Flight Service Between Taipei and Okayama from 3 April, 2013

From 3 April, 2013, the new flight service between Taiwan Taoyuan Airport and Okayama Airport will be operated at a frequency of 2 flights per week on Wednesday and Saturday, providing our members more options on mileage accrual, award ticket and seat upgrade redemption. Please visit here for more details of award ticket and seat upgrade redemption.

Agoda Spring Hot Sale

It’s time to plan your spring trip! Agoda.com now offers selective hotdestinations with exclusive deals which made available for all Evergreen Club members. All Evergreen Club members not only earn extra 4 bonus miles for every TWD 100 spent when book through website but also enjoy Agoda reward points worth 4-7% of the room value to be used in next bookings.For morebest price and extra milesreservations, please book online through website .

Convenient and Environmentally Friendly E-Mileage Statements

Evergreen Club E-mileage statements show the following data, which is valid for the current statement period: 1. Total accumulated mileageand upgrade certificates2. Mileage redemption and transfer history3. Online service status4. Nominee data5. Card tier upgrade/renewal requirements6. Club news.

If you have registered a valid email address, you will receive monthly e-mileage statement via email.

REMINDER: 1. To ensure proper mileage credit for the flights you take, always make sure your flight booking name corresponds exactly with the name printed on your membership card. 2. You will not receive a statement if you didn’t take any flights or have any other account activity during the statement period. Please visit here to enjoy the benefits of online service.

Feb  2013

Watch a Cute Version of Safety Demo on the New Official EVA Air YouTube Channel
EVA Air just revamped a cute version of in-flight safety demo. You can view the full-HD 1080 pixel video clip on the new official EVA Air YouTube channel. Check it out at www.youtube.com/user/evaairvideo .
EVA Wins Golden Wing Awards for Airline Safety from Taiwan’s Civil Aeronautics Administration (CAA) and Ranked Among World’s 10 Safest Airlines of AERO International List
EVA and its UNI Air subsidiary have received GOLDEN WING AWARDs for airline safety from Taiwan’s Civil Aeronautics Administration (CAA) and listed as sixth among world’s top 10 safest airlines by Germany’s AERO International Magazine in the beginning of 2013. EVA Air very honored to be rewarded those Awards and will keep providing seamless service to our valued passengers and endeavoring to make every flight a wonderful experience. Please click here for more information.
Enjoy Extra 500 Miles with Rentalcars.com International Car Rental, plus the Chance to Win Extra 10,000 Miles
Effective from now till 28th February, 2013, Evergreen Club members can earn extra 500 miles from rentalcars.com promotional websites. You may earn 5 miles for every NT$ 100 spent, plus extra 500 miles, and the chance to win the big prize of 10,000 extra miles (only one winner). You can book your holiday cars for any time of the year with extra rewards! For more detailed terms and conditions, please click here.
EVA Air Launches the Official Facebook Webpage
EVA Air Facebook webpage has been launched! We will share the information of new services, important events and something interesting occurring in EVA Air with you in Facebook. Check it out at www.facebook.com/evaairwayscorp and click “Like” to be a fan of EVA Air!

Jan  2013

Earn Double Bonus Miles and More Savings with HERTZ Car Rental

Now till the end of February 2013, Evergreen Club members who rent with HERTZ at participating locations in USA, Canada, Europe, Australia or New Zealand enjoy:
• 1-4 day rental: Double Evergreen Club miles + Special Evergreen Club members Rates.
• 5 days or more rent: Double Evergreen Club miles + $25 off (discount in local currency upon collecting the car at the rental counter) + Special Evergreen Club members Rates.
To enjoy this offer, quote your Evergreen Club membership number, applicable CDP and PC# (below):


Destination : USA/Canada
Double Miles PC# : 173913
Double Miles + $25 Off PC# : 165550

Destination : Europe/Australia/New Zealand
Double Miles PC# : 173924
Double Miles + $25 Off PC# : 165546

 
and terms & conditions, please see HERTZ website for more information. For reservations, please book online at www.hertz.com or contact HERTZ Reservation Center: Tel: +886-2-2731 -0377 or Email: hertzgsa@tpe.atti.net.tw.

Global Traveler Readers Vote EVA Best Airline in North Asia,Ranking Based on Business and Luxury Traveler Survey Response
Global Traveler, a business travel and lifestyle magazine based in the US, announced its ninth annual GT Tested Reader Survey award winners in middle December. More than 28,000 frequent business and luxury travelers voted and they ranked EVA Air as the Best Airline in North Asia among several Asia’s leading airlines.
EVA Air’s commitment to you is unwavering focus on safety, service quality and value, giving added meaning to our slogan, Sharing the World, Flying Together. Please click here for more information.
Increased Daily Flight Service Between Taipei and Komatsu From Now On
From now on, the increased daily flight service between Taiwan Taoyuan Airport and Komatsu Airport is operated, providing our members more options on mileage accrual, award ticket and seat upgrade redemption. Please click here for more details of award ticket and seat upgrade redemption.
Friendly Reminder

The Evergreen Club website provides online services for Evergreen Club members. After logging in to your account, you can quickly review your key membership information: 1. Card Status and Validity;2. Card Tier Upgrade Requirements;3. Accrued Mileage and Upgrade Certificates;4. Online Service Status;5. Last log-in time.
You can also claim mileage belonging to you or another member that has not yet been credited to mileage account. If you have traveled on an EVA Air/UNI Air international flight within the last six months but mileage has yet to be credited to your account, just click “claim missing miles” and enter the required information: 1. Evergreen Club membership number;2. Flight number;3. Flight date. Your missing mileage will be credited instantly.
Reminder: If your flight was operated by one of EVA Air’s partner airlines, you will need to submit copies of the ticket and boarding passes to the Evergreen Club Service Center to obtain your mileage credit. Please click here for more information.

Earn Up To 1,500 Bonus Miles and More Savings with AVIS Car Rental
Promotion 1: Up to 1,500 Bonus Miles with AVIS
From 3 January to 31 March, 2013, Evergreen Club members will earn 1,000 or 1,500 miles when renting a car from AVIS:
Area : Australia, New Zealand
Day : 4+days or longer
Earn miles : 1,000 miles
Period : 2013.01.03-2013.01.31 ; 2013.03.01-2013.03.31
Area : US (Excluding Alaska), Canada, Europe, Middle East, Asia (Singapore, Malaysia, Guam & Taiwan)
Day : 3+days or longer
Earn miles : 1,000 miles
Period : 2013.01.03-2013.03.31
Area : US (Excluding Alaska), Canada, Europe, Middle East, Asia (Singapore, Malaysia, Guam & Taiwan)
Day : 5+days or longer
Earn miles : 1,500 miles
Period : 2013.01.03-2013.03.31
Promotion 2: Exclusive 20% off for Mustang Self-drive Rentals in Taiwan
From 3 January to 31 March, 2013, Evergreen Club members will enjoy 20% off for Ford Mustang (Group M) self-drive in Taiwan. This offer is valid in Taiwan area only and do not specify a car color.
A friendly reminder for primary conditions:
• Make your advance reservations at least 72 hours prior to departure.
• Evergreen Club Card number and AWD No. Y328000 must be quoted during the time of booking for miles and discounts to be applied.
For detailed terms and conditions, please call the AVIS car rental service line in Taiwan. TEL: +886-3-6565990

Dec  2012

Agoda Year-end Limited time Specials
Now till the end of DEC, 2012, in celebration of Taiwan’s VWP entry to United States, Agoda.com offers United States exclusive hot deals only for Evergreen Club members. In addition to the best deal, members can also earn 4 miles for every TWD100 spent for eligible Agoda hotel bookings though below linking only. Agoda.com also provides reward points worth 4% of the room price per hotel bookings. For reservations and more details, please book online through www.agoda.com/evaairen.
Earn 7 Bonus Miles for Every TWD 100 Spend on HRS Booking
From now on, Evergreen Club members can enjoy not only exclusive price when book hotels via www.hrs.cn/eva-air, but also earn 7 bonus miles for every TWD100 spent on HRS website. Come to join HRS, extra miles will be in handed.
Enjoy Double Miles with Regent Hotels & Resorts
From 1 DEC, 2012 to 28 FEB, 2013, Evergreen Club members can enjoy additional discount off best available rate, daily breakfast for up to 2 persons, complimentary Internet service and local telephone calls, double miles and a chance to experience another one of Regent’s charming destinations in Beijing, Berlin, Singapore, Taipei, Turks & Caicos or the brand-new Regent Phuket Cape Panwa! Please click here for more information.
New Flight Service Between Taipei and Niigata From 12 JAN,2013
From 12 JAN, 2013 to 30 MAR, 2013, the new flight service between Taiwan Taoyuan Airport and Niigata Airport will be operated at a frequency of 2 flights per week on Wednesday and Saturday, providing our members more options on mileage accrual, award ticket and seat upgrade redemption. Please click here for more details of award ticket and seat upgrade redemption.

Nov  2012

Free to enjoy the ART TAIPEI 2012 with EVA Air boarding pass (flight to Taiwan) of October or November
As the longest-lasting art fair in Asia-pacific area, Art Taipei wins its good reputation from world-wide collectors. To celebrate 20th anniversary of Fair organizer, Taipei Art Gallery Association, 19th Art Taipei up-graded the whole fair scale to total 150 participating galleries. Over half participating galleries are from overseas, such as Japan, Korea, Southeast Asia, Europe, USA, and other countries around the world. Outstanding galleries all gathered to shine out in Art Taipei 2012! Welcome to Art Taipei 2012 with EVA Air boarding pass (flight to Taiwan) of October or November for free. For more details, please visit www.art-taipei.com
Enjoy extra 900 Miles with TravelJigsaw International Car Rental

Effective from November 1 till December 31, 2012, Evergreen Club members can earn extra 900 miles from TravelJigsaw Taiwan and Malaysia promotion websites.
You may earn 5 miles for every NT$ 100 spent, plus extra 900 miles or 2 miles for every USD1 spent, plus extra 900 miles. You can book your holiday cars for any time of the year with extra rewards!

Offers are only eligible for bookings through the links below or phone numbers.


Car Rental Booking Service for Evergreen Club members:
• For TWD offer, please click here
• For USD offer, please click here

 

Call to book. Please quote ‘EVA Air’ while booking with TravelJigsaw-
Taiwan toll free phone number 00801 044 266 
International charged direct line number 0044 161 830 5884

For more detailed terms and conditions, please contact with TravelJigsaw service lines or email to reservations@traveljigsaw.com.tw (please quote ‘EVA Air’) directly.

Terms and conditions:
1. Offers are only valid for bookings made between November 1 and December
  31, 2012 through the links above.
2. In order to ensure you receive your miles, please correctly fill in
  your Evergreen Club card number when book online.
3. Please provide your Evergreen Club card number before you enter payment 
  details when you book online. If you have missed filling in this information,
  please email it to reservations@traveljigsaw.com.tw.
4. TravelJigsaw Damage Excess refund service, equipment rentals and local
  charges are not part of extra miles offer. For example, customers won’t get 
    extra miles for child seat and one way fee paid at pickup locations.

Earn 500 miles and Enjoy Stay in Shenzhen’s New Landmark, The Langham, Shenzhen
Continuing the Langham legacy of delivering refined service and luxurious comfort, The Langham, Shenzhen is a haven of refined sophistication in one of China’s most vibrant and fastest-growing cities. Located in the heart of Shenzhen’s premium Futian district, guests are centrally located within the city’s commercial, shopping and entertainment hub. Evergreen Club members can earn 500 miles per qualifying stay. For more hotel details and reservations, please visit shenzhen.langhamhotels.com
New Evergreen Club Partner - Citibank Asia Pacific Credit Card
From now on, Evergreen Club members having Citibank Credit Card issued in Malaysia may convert your rewards points to EVA Air bonus mileage! The new program offers you an even faster way to earn Upgrade awards, Award tickets and Hotels Accommodation Reward Vouchers. For more details, please contact: Citibank Malaysia at 60 3 2383 0000 or visit http://www.citibank.com.my
Blackout Dates for Air China Award Tickets During 2013
About the blackout dates for Air China award tickets in 2013, please click here for more information.
Blackout Dates for UNI Air Domestic Award Tickets During 2013
Blackout dates for Taiwan domestic award tickets:
February 06 ~19、April 03 ~ 08、September 18 ~ 23, 2013
Renovation Notice of Taipei International Airport Terminal 1
In cope with the renovation of Taipei International Airport (Taipei Songshan Airport) Terminal 1, from October 25, 2012, EVA's check in counters will be moved from counter 3rd/4th to counter 1st/2nd (counter 5th/6th may be used for some flights), please refer to the Flight Information Board for your departure flight. We sincerely apologize for the inconvenience caused and appreciate for your understanding and cooperation.

Oct  2012

Revisions of Evergreen Club Program
To enhance lounge access privilege for members, Evergreen Club Silver/Gold/ Diamond card holders can access EVA lounge at Kaohsiung airport from 1 September, 2012, for detail of privileges, please click here.
EVA Wins Two Travel Industry Awards in Travel Weekly’s Prestigious Annual Recognition of The Best in Travel

EVA Air’s brand-new Royal Laurel Class business cabin is the 2012 Gold Magellan Award winner in the business class category for international carriers and its innovative Hello Kitty Jet program won the 2012 Silver Magellan Award for Advertising/Marketing campaigns in Travel Weekly’s prestigious annual recognition of the best in travel. 

EVA began rolling out its luxurious Royal Laurel Class business cabin this year and it provides thoughtful equipment with luxurious enjoyment in large personal spaces. Moreover, EVA operates five of the cheerful Hello Kitty aircraft, and has made sure that the onboard experience is not boring by creating Hello Kitty service items and transforming everything from ordinary boarding passes to duty-free products into keepsakes and collectibles. Passengers include business travelers, families and fans alike and worldwide response suggests a market for EVA’s Hello Kitty Jets that extends beyond Asia. 

Travel Weekly and TravelWeekly.com are influential business-to-business news resources for the travel industry. Top travel organizations and professionals worldwide and leading international airlines are among those who entered the 2012 Magellan Award competition. EVA Air very honored to be rewarded the winner of 2012 Gold and Silver Magellan Award.

Vienna Airport Terminal and Check-In Counter Changed
EVA Air will change Airport terminal, the location of Check-in counter and counter service hour at Vienna airport from 1 October, 2012, for detailed information, please click here.
Enjoy extra 888 Miles with TravelJigsaw International Car Rental

Effective from 1 September till 31 October, 2012, Evergreen Club members book from TravelJigsaw Taiwan and Malaysia promotion websites may earn 5 miles for every NT$ 100 spent, plus extra 888 miles or 2 miles for every USD1 spent, plus extra 888 miles. You can book your holiday cars for any time of the year with extra rewards! Offers are only eligible for bookings through the links below or phone numbers.


Car Rental Booking Service for Evergreen Club members:
* For new Taiwan Dollar offer, please click here.
* For USD offer, please click here.


Call to book. Please quote ‘EVA Air’ while booking with TravelJigsaw:
Taiwan toll free phone number:00801-044-266
International charged direct line number:0044-161-830-5884
For more detailed terms and conditions, please contact with TravelJigsaw service lines or email to reservations@traveljigsaw.com.tw (please quote‘EVA Air’) directly.

Terms and conditions :

  • Offers are only valid for bookings made between 1 September and 31 October, 2012 through the links above.
  • In order to ensure you receive your mileage points, please correctly fill in your Evergreen Club card number when book online.
  • Please provide your Evergreen Club card number before you enter payment details when you book online. If you have missed filling in this information, please email it to reservations@traveljigsaw.com.tw
  • TravelJigsaw Damage Excess refund service, equipment rentals and local charges are not part of extra miles offer. For example, customers won’t get extra points for child seat and one way fee paid at pickup locations.
Drive Your Avis Rental Car. Enjoy Your Journey in Taiwan And Adventure Around the World!

Promotion 1: Enjoy up to triple miles with AVIS
From 1 October to 31 December, 2012, Evergreen Club members will earn double or triple miles when renting a car from Avis:  

Earn miles
Area
Day
Period
Double miles
Australia、New Zealand
4+days or longer
2012.10.01-2012.11.30
Double miles
US,Canada,Europe, Middle East, Asia
(Singapore ,Malaysia ,Guam ,Taiwan)
3+days or longer
   
2012.10.01-2012.12.31
Triple miles
US,Canada Europe, Middle East, Asia
 (Singapore ,Malaysia ,Guam ,Taiwan)
5+days
or longer
2012.10.01-2012.12.31
Conditions:
  • Valid on car groups F, P & W – New Zealand, valid on car group C onwards –    US, Canada, Europe, Middle East, Australia, valid on all car groups-Asia  (Singapore, Malaysia, Guam & Taiwan).
  • For quick online reservation, please click AVIS Exclusive Webpage for Evergreen Club members.
    Miles are not valid on contracted, Avis or airline employee, tour operator, chauffeur drive rental or other net rates.

Promotion 2: Avis offers 100,000 miles for 10 lucky Evergreen Club Members

For celebrating Avis launches local car rental service in Taiwan. Avis offers extra bonus 100,000 miles for 10 loyalty Evergreen Club members. All self-drive qualifying car rentals at all participating locations in Taiwan between 1 October to 31 December, 2012, will be eligible for the lucky draw, which will take place in the end of February, 2013.


Conditions:

  • This promotion is valid in Taiwan area only.
  • One offer per rental. Dividing a rental for 2 consecutive days or longer into two or more is not allowed.

A friendly reminder for primary conditions:

* Make your advance reservations at least 48 hours prior to departure.

* Evergreen Club Card number and AWD No. Y328000 need to be quoted during the time of booking for miles and discounts to be applied.


For detailed terms and conditions, please call the AVIS car rental service line in Taiwan :
* For Taiwan Domestic Reservations : +886-3-6565990 or e-mail : info@avis-taiwan.com.
* For Worldwide Reservations : +886-2-25211936 or e-mail : avis@otsasa.com.

Sep  2012

New Flight Service Between Taipei and Hakodate From 28 OCT,2012
As of 28 OCT, 2012, the new flight service between Taiwan Taoyuan Airport and Hakodate Airport will be operated at a frequency of 2 flights per week on Wednesday and Sunday, providing our members more options on mileage accrual, award ticket and seat upgrade redemption.
Enjoy Up to Triple Miles and Win 100,000 Bonus Miles with Hertz

From 1 September to 30 November, 2012, Evergreen Club members can enjoy Special Evergreen Club Rates and Up to Triple Miles when you rent a Hertz car in USA, Canada, Australia, New Zealand or Europe (includes Belgium, France, Germany, Italy, Luxembourg, the Netherlands, Spain, Switzerland and UK).

1-4 days rentals:Double Miles + Special Evergreen Club Rates.

5 days or more rentals: Triple Miles + Special Evergreen Club Rates.

That’s not all! Every qualifying rental will automatically be entered into a Lucky Draw to win 1 of 10 prizes of 10,000 Evergreen Club Bonus Miles ! 

Evergreen Club membership number must be included in the booking. The draw will be conducted on 15 January, 2013.Winners will be notified by email or post. For blackout dates and detailed terms & conditions, please contact Hertz Reservation Centre at +886-2-27310377, e-mail hertzgsa@tpe.atti.net.tw or visit and book online at http://www.happartners.com/evaair/en/.

New Partnership with The Langham, Sydney Australia
From 8 August, 2012, Evergreen Club will launch a new partnership with The Langham, Sydney, a member of Langham Hospitality Group. Evergreen Club members can earn 500 miles per qualifying stay. Ideally positioned in the heart of Sydney's historic Rocks district, The Langham, Sydney is within easy walking distance of luxury boutiques, tourist sites, award-winning restaurants, museums and galleries. For more hotel details and reservations, please visit: sydney.langhamhotels.com.au/.
Agoda Promotion Limited Time offer
Now till 30 of November, Agoda.com offers a limited time hotel promotion. Members can earn 4 miles for every TWD100 spent for eligible Agoda hotel bookings though below linking page only. In addition, members will also earn points worth 4% of the room price for hotel bookings. For reservations and more details, please book online through www.agoda.com/evaairen.
Stay With Regent Hotels & Resorts and Earn Bonus Miles
From 1 September, 2012 to 31 October, 2012, Evergreen Club members can earn double miles (1,000 miles) per qualifying stay at any Regent Hotels & Resorts property – namely Regent Taipei, Regent Beijing, Regent Singapore, Regent Berlin, Regent Esplanade Zagreb, Regent Palms Turks & Caicos, and Regent Phuket Cape Panwa (opening 1 October, 2012). Please present your Evergreen Club membership card upon check-in at the hotel to ensure you get the mileage credit.

Aug  2012

Revised Reward Program on Asiana Airlines Route
Effective from Jul.15, 2012 (travel date), member holds following ticket and takes flight operated by Asiana Airlines, the mileage accrual ratio will be revised as below: P Class(First Class):200%, J Class(Business Class):125%, U Class (Economy Class) :100%.
New Flight Service Between Taipei and Yangon From OCT 9,2012
As of OCT 9, 2012, the new flight service between Taiwan Taoyuan Airport and Yangon Airport will be operated at a frequency of 3 flights per week on Tuesday, Friday and Saturday, providing our members more options on mileage accrual, award ticket and seat upgrade redemption.
Frequent Visitor e-Channel Service in Hong Kong International Airport for Evergreen Club Diamond, Gold and Silver Card Members

Effective from July 16, 2012, Evergreen Club Diamond, Gold and Silver card member, who is aged 18 or above with valid travel document and a multiple visit visa (if applicable), can enroll in Hong Kong International Airport for frequent visitor e-Channel service. For enrollment, you will need to visit the enrolment office at the arrival hall in Terminal 1 upon your arrival. Successfully enrolled members can use the Frequent Visitor e-Channels in Hong Kong International Airport, Lo Wu, Lok Ma Chau Spur Line, Shenzhen Bay, Macau Ferry Terminal and China Ferry Terminal and enjoy the benefits of fast track immigration service. 

For enrollment, please present your valid travel document with multiple visit visa (if applicable) and Evergreen Club membership card. If there is any change to the enrolled information such as replacement of travel document, please apply for re-enrollment. 

For detailed enroll information and e-Channel workflow, please click here.

By Travel + Leisure and Taiwan’s CommonWealth magazine, passengers vote EVA Staff Service to be Best in Asia SKYTRAX’s annual survey includes air travelers worldwide
Just recently EVA Air was ranked among the Top 10 International Airlines by Travel + Leisure and the Best Service Airline by Taiwan’s CommonWealth magazine. It is our honor to share with you that participants in the 2012 World Airline Awards survey , which was conducted by global aviation research organization SKYTRAX, voted EVA Air to have the Best Airline Staff Service in Asia. Polled over 18 million business and leisure air travelers from 100 countries were surveyed by telephone, questionnaires and online about their experiences with airlines on the ground and in the air during a 10-month period. The survey measured passenger satisfaction across more than 38 key performance indicators of airline front-line product and service. Being recognized as the Best Airline Staff Service in Asia is testament to our continued effort on the attitude, enthusiasm and service efficiency of our staff both in the air and on the ground. With our most sincere thanks, we will keep providing seamless service to our valued passengers and endeavoring to make every flight a wonderful experience.

Jul  2012

Enjoy Summer Breeze with Avis! Get Triple Miles from Avis!

Explore your destination with Avis, and get maximum 1,500 bonus miles!
Rent with Avis between 01 JULY and 30 September, 2012.
Enjoy Double Miles when renting with Avis for 3+ days in USA, Canada, Europe, Middle-East, Africa, Asia (Singapore, Malaysia & Guam) and Australia.
Enjoy Triple Miles when renting with Avis for 5+ days in Europe, Middle-East, Africa and Asia (Singapore, Malaysia & Guam).
As a loyalty Evergreen Club Member, you can take advantage of this offer by simply quoting the Avis Worldwide Discount (AWD) number of Y328000.

  • Make your advance reservations at least 48 hours prior to departure.
  • Present your Evergreen Club membership card at the rental counter.
  • This offer is applicable to Group C cars and above.
  • Miles are not valid on contracted, Avis or airline employee, tour operator,   chauffeur drive rental or other net rates.
  • For quick online reservation, please click AVIS Exclusive Webpage for Evergreen Club members.
  • Standard Avis terms and conditions apply.

For reservation or detailed terms & conditions, please contact Avis Taiwan directly.
Avis Taiwan Reservation Hotline:+886 (2) 2521-1936;9am to 5:30pm;Monday to Friday;Closed on holidays.

New e-Boarding Pass service is available at Taiwan Taoyuan , Hong Kong, and Osaka international airports

Check in for your EVA Air flight wherever you are via EVA Mobile! Simply start the EVA Mobile app and select "Check In." You will receive your e-Boarding Pass directly or a check-in confirmation to secure your seat on the plane. 

The e-Boarding Pass service is currently available at Taiwan Taoyuan , Hong Kong, and Osaka international airports. 

To check in for your flight via mobile, download the updated EVA Air app for iPhone. (Android version available shortly)

Agoda Excusive promotion Limited time offer
Agoda.com ~ Lowest rate guarantee for over 170,000 hotels worldwide. Now till 31 July, Agoda.com offers a limited time exclusive hotel promotion. Members can earn 4 miles for every TWD100 spent for eligible Agoda hotel bookings though below linking page only. In addition, members will also earn points worth 4% of the room price for hotel bookings. For reservations and more details, please book online through www.agoda.com/evaairen.
Enjoy extra 600 Miles with TravelJigsaw International Car Rental

Effective from 1 July till 31 August, 2012, Evergreen Club members can earn extra 600 miles from TravelJigsaw Taiwan and Malaysia; promotion websites.

You may earn 5 miles for every NT$ 100 spent, plus extra 600 miles or 2 miles for every USD1 spent, plus extra 600 miles. You can book your holiday cars for any time of the year with extra rewards!

Offers are only eligible for bookings through the links below or phone numbers.

Car Rental Booking Service for Evergreen Club members:

Call to book. Please quote ‘EVA Air’ while booking with TravelJigsaw

Taiwan toll free phone number 00801 044 266

International charged direct line number 0044 161 830 5884
For more detailed terms and conditions, please contact with TravelJigsaw service lines or email to reservations@traveljigsaw.com.tw (please quote‘EVA Air’) directly.


Terms and conditions :

  1. Offers are only valid for bookings made between 1 July and 31 August 2012 through the links above.
  2. In order to ensure you receive your mileage points, please correctly fill in your Evergreen Club card number when book online.
  3. Please provide your Evergreen Club card number before you enter payment details when you book online. If you have missed filling in this information, please email it to reservations@traveljigsaw.com.tw.
  4. TravelJigsaw Damage Excess refund service, equipment rentals and local charges are not part of extra miles offer. For example, customers won’t get extra points for child seat and one way fee paid at pickup locations.