Refresh of staralliance.com features new look and an improved functionality for customers. Frankfurt, Germany - February 13, 2019 - Star Alliance, the world’s largest airline alliance, has partnered with Skyscanner, the world’s travel search engine, to allow travellers visiting the Star Alliance website to search for flights, view airfares and book them directly with its member airlines. This feature, easily accessible alongside the popular lounge finder, flight status and other journey-related services, utilises Skyscanner’s fare search, linking directly to the alliance’s member carrier websites for purchase.
Star Alliance members EVA Air and Copa Airlines began a code-sharing agreement on 04 November, 2018, making travel to/from Asia and Panama more convenient and extending services for both airlines’ passengers. Under the code-share, Copa passengers can take EVA-operated flights to Taipei from Los Angeles, San Francisco, Chicago and New York. Inbound from Asia, EVA passengers can connect through these same cities to fly Copa to Panama City. Passengers can book and buy tickets now for travel on EVA and the code-shared flights at www.evaair.com.
Proactive Help for Customers with Tight Connecting Flights Marketing Campaign Launched
Star Alliance Los Angeles Lounge Retains Best Alliance Lounge Award Five Star Alliance Airlines ranked among the Top 10 17 Member Carriers Claim a Total of 49 Awards
Accolade Received Fourth Year Running Star Alliance Voted Best Airline Alliance at Skytrax
SYDNEY, Australia – June 4th, 2018 – Jeffrey Goh, CEO Star Alliance, used the occasion of the 74th IATA (International Air Transport Association) Annual General Meeting in Sydney to brief the world’s aviation media on the latest developments at the Alliance.
Star Alliance has launched a Digital Services Platform (DSP) as a first step to an overall enhancement of digital and mobile services offered to customers travelling across the 28 airline member Star Alliance network. The platform was developed and implemented in conjunction with global professional services company Accenture (NYSE:ACN) as part of the Alliance’s strategy to further improve the customer journey.
A whirlwind globetrotting trip, stopping only at two destinations for at least 24 hours, is now possible using selected Star Alliance Round the World (RTW) fares. Up to now, a minimum of three stopovers was required for all RTW tickets. This change increases the number of itineraries available under the RTW product for travel on the Star Alliance network.
In a Memorandum of Understanding (MoU) signed during the Star Alliance Chief Executive Board (CEB) meeting in Beijing, Star Alliance, member carrier Air China and Beijing Capital International Airport (BCIA) have agreed to closely cooperate to further establish Beijing Capital International Airport as a leading hub and transfer airport as well as to significantly enhance the future customer experience