Contact
Customer Service
- Office Address: 117, Sec 2, Chang An E. Rd., Taipei 104 Taiwan
- Reservation/Ticketing Hotline: +886-2-2501-1999
- Reservation Fax No.:+886-3-3510022
- Ticketing Fax No.:+886-3-3510131
- Reservation/Ticketing Hotline Open Hours: Chinese and English 24hours/daily. Assistance available for reservations, ticketing, and general inquiries.
Monday~Sunday & Holiday: 8:30-17:30
Outside of the above hours, service is provided in Chinese and English by the Global Call Center. - Live Chat Open Hours (Chinese Service only)
Monday ~ Friday: 08:30-17:30
Saturday, Sunday and National Holidays :Closed
The service hours for live chat during the Chinese Lunar New Year, from February 16 (Monday) to February 20 (Friday),are from 08:30 to 12:30 and 13:30 to 17:30. - Customer Feedback Hotline: 0800-098-666 (Taiwan Only)
Airport and baggage information please go through Worldwide Airport.