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Worldwide Airports

Amsterdam International Airport

Airport Official Website: http://www.schiphol.nl

Departure


Terminal

Departure hall 3

Check-in-Area (Counter)

Row 22

The Airport may change the check-in counter without any notice, please always check with airport information or screen for any updates.

Counters are opened 3 hours before flight departure and closed punctually 60 minutes before flight departure.

Telephone

+31-20-4466279

Fax

+31-20-5759174

Office Opening Hours

  • 14:30~22:30 (18:00~22:30 may close due to flight operation) (Tue, Thu, Sat)
  • 10:00~18:00 (Mon, Wed, Fri)

VIP Lounge


Location

Aspire Lounge 41 : 

  • Located in post-security area. After security checkpoint and immigration, turn right and go downstairs, go toward Gate E. Take up the escalators located between Gate E and Gate D to the 2F, then go through shops and turn right, take lift to Aspire Lounge 41 on the 3rd floor.
    AMS

Service time

06:00~22:00(Daily)

Facility

  • Drinks, Snacks & Hot Food
  • Wi-Fi
  • Shower Room

*Due to local regulations, passengers under the age of 18 who are not accompanied by an adult are not allowed to use the lounge.

Baggage Service


Service Hours

10:30~17:00/14:00~17:00(Mon, Wed, Fri/Tue, Thu, Sat)

Telephone

+31-20-4466279

Fax

+31-20-5759174

Ground Handling Agent

  • Service hours: 09:00~17:00(Daily)
  • Telephone: +31-20-7652700

Notes

VAT Refund - Global Refund: Cash refund office is in front of check-in row 30, open from 07:00 to 20:30.

Transfer Counter: T5 transfer counter (located at E pier).