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Worldwide Airports

Hong Kong International Airport

Airport Official Website: http://www.hongkongairport.com

Departure


Terminal

Terminal 1

Check-in-Area (Counter)

Aisle E, E1 - E5

Counters are opened 2.5 hours before flight departure and closed punctually 40 minutes before flight departure.

Telephone

+852-21864468 (Ground Handling Agency - Office hour: 09:00-17:30)

Fax

+852-27188348

Office Opening Hours

06:30 - 22:00 (Daily)

Ticket Desk Hours

Same as the Counter-opening hours

Ticket Desk Location

Aisle E

VIP Lounge


All lounges located in post-security area in Terminal 1. After security checkpoint and immigration, please take the elevator or escalator down to level 6 of departure level.

Star Alliance Carrier’s Lounge:

  • SilverKris Lounge (SQ) (Level 6): Near Gate 5
  • Service Hours: 05:30-00:00 (Daily)

Plaza Premium First (Level 6):

  • Near Gate 1
  • Service Hour: 06:30-01:00 (Daily)
    HKG

Transfer Info


Transfer Desk in area E1.

Baggage Service


Ground Handling Agent

  • Service Hours: 09:00~17:30(Daily)
  • Telephone: +852-21864407
  • Fax: +852-23824543
  • E-mail: HKG_BS.G3@MENZIESAVIATION.COM

Notes

【In-Town Check-in Services Suspend】

Starting from 10April2020, the In-Town Check-in Service at Hong Kong and Kowloon Stations will be suspended until further notice.