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Worldwide Airports

Shanghai Hongqiao Airport

Airport Official Website: http://www.shanghaiairport.com

Departure


Terminal

Terminal 1 Building A

Check-in-Area (Counter)

Departure Hall, Island B, Counter No. 16-22 

Counters are opened 2 hours 20 minutes before flight departure and closed punctually 45 minutes before flight departure.

Telephone

+86-21-2235-2196

Fax

+86-21-2235-2201

Office Opening Hours 

12:00-21:00(Mon, Wed, Thu, Fri, Sat, Sun)

VIP Lounge


Location

V01 China Eastern Airlines Lounge :

  • Located in the post-security area on 4F of Building A, Terminal 1. After passing through the immigration and security checkpoint on the 2F, continue straight to the service desk and take the escalator located in front of it up to the 4F, where the lounge is located.

V02 Air China Premium Lounge :

  • Located in the post-security area on 4F of Building A, Terminal 1. After passing through the immigration and security checkpoint on the 2F, continue straight to the service desk and take the escalator located in front of it up to the 4F, where the lounge is located.
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Service Hours

  • 06:00~last flight departed (V01 China Eastern Airlines Lounge)
  • 07:00~20:00 (V02 Air China Premium Lounge)

Facilities

  • Business center: Internet
  • Drinks, Snacks
  • Magazines, Newspapers
  • Television

Telephone

  • V01 China Eastern Airlines Lounge +86-21-2233-8226
  • V02 Air China Premium Lounge +86-21-2235-4009

Baggage Service


Ground Handling Agent

  • Service Hours: 10:30~21:00(Daily)
  • Telephone: +86-21-22353259
  • Fax: +86-21-62683656

Notes

 
Kunshan (KETD) Terminal provides check-in services for passengers of EVA AIR and UNI AIR departing from Shanghai (Pudong/Hongqiao Airport) to Taiwan. Passengers must complete check-in and baggage drop at Kunshan Terminal at least 4 hours before the flight schedule departure time. Nevertheless, please be aware that in certain circumstances, such as being a transfer passenger, requiring special services assistance, having baggage that needs declaration, or in the event of adverse weather conditions may not be available. The service hours are as follows. For more information, please refer to the Kunshan Terminal official website.
Service Hours:Daily from 06:10 to 17:00
Service Hotline:+86-512-57169999
Baggage Check-in Hours:Daily from 06:10 to 16:15
Address:2nd Floor, International Convention and Exhibition Center, No. 388 Qianjin Dong Road, Kunshan
Official Website:www.ketd-terminal.com