Mileage Redemption

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Using your miles for redeeming ticket awards, upgrade awards, hotel accommodation voucher awards, etc

EVA Air/UNI Air Award Ticket

Guidelines for EVA Air/UNI Air International Ticket Awards Redemption

 

  • Not applicable for:
    1. Routes served with charter flights.
    2. Some routes code-shared with partner airlines, e.g., Hong Kong - Taipei flights code-shared with Hong Kong Airlines and operated by Hong Kong Airlines.
  • Two stopovers are allowed for a round trip award ticket, one in outbound and one in inbound. The turnaround point and stopovers cannot be the same with the origin or destination’s nation.  Transit in Taiwan is not permitted for travel starting from Taiwan area.
    *Example:
    1. Permitted: (A) Tokyo / Taipei / HongKong / Taipei / Tokyo (B) HongKong /Taipei / Singapore / Taipei / HongKong 
    2. Not Permitted : (A) Tokyo / Taipei / Osaka / Taipei / Tokyo (B) Taipei / Hong Kong / Taipei / Singapore / Taipei
  • Use of a different gateway in the same area is permitted at the origination point or turnaround point or at both origination and turnaround points. However, departure and arrival points must be in the same area. The outward point of arrival and the inward point of departure must also be in the same area. A trip starting from Taiwan to a turnaround point must return to Taiwan. Using different gateways for departure and return within the same area is at passenger's expense.
    1. Area Definition: Asia (includes Guam), Oceania, America, Europe.
    2. Examples
      Permitted: (A) Singapore/Taipei/Kuala Lumpur (B) New York/Taipei/Singapore-Kuala Lumpur/Taipei/Seattle
      Not permitted: Taipei/Los Angeles/Taipei/Hong Kong
  • For travel to Taipei or beyond, the mileage deduction is based on standard long-haul routes. When different aircraft types are used for short-haul flights, the class of cabin service cannot be higher than the service on the long-haul portion of the trip.
  • Award tickets with different classes of service: mileage deduction will be redeemed according to the higher cost one.
  • Award tickets can combine travel on a UNI Air international route with EVA Air flights.
  • A one-way award ticket cannot include a stopover.
  • Please notify any of our local ticket offices in advance and allow yourself some extra time, as the system requires 5 working days to process your application.
  • The award ticket holder is responsible for all taxes and surcharges.(payable by credit card or cash only)
  • EVA Air will not provide free hotel accommodation, day rest service or shuttle bus service(NYC、AMS) to an award ticket holder.
  • Award tickets cannot be used with the EVASION program or UNI Holidays program.
  • An award ticket holder cannot obtain a seat/class upgrade by paying the fare difference.
  • Diamond, Gold and Silver Card holders using award tickets can enjoy all the benefits that accompany each Infinity MileageLands membership level.
  • EVA Air and Star Alliance partner airlines reserve the right to limit or adjust the number of award seats subject to the status of booking on each flight. The number of award seats may be unavailable on some flights or at some periods, even if seats are available for paid tickets.
  • International flights Award Tickets shall be subject to every governmental approval. Also, the use of Award Tickets shall comply all the general carriage conditions, tariffs and charges, ticket conditions and every policy of the operating airline, together with every applicable International Treaty and by all the terms and conditions of the Infinity MileageLands program.
  • An award ticket can be changed as follows:
    Item
    Entirely unused award ticket
    Partially used award ticket
    Change of name   
    Not permitted
    Not permitted
    Change of routing
    Permitted (note1)
    Not permitted
    Change of booking class
    Permitted (note1)
    Not permitted
    Refund
    Permitted (note2)
    Permitted (note3)

Note 1:

A service fee of US$50.00 will be applied to any change. Any mileage differences will be returned to your account if the reissued award ticket requires fewer miles than the original itinerary. Additional miles may be collected if the award ticket is requested for reissue. If the miles used for the original award ticket had expired when the ticket is reissued, then that same number of miles equal to those that have expired will be collected. The validity of the reissued ticket is the same as the validity of the original issued ticket.

Note 2:

Upon request, EVA Air can refund taxes and surcharges on an unused award ticket and converted back into miles if still valid. A service fee of US$50.00 will be applied.

Note 3:

EVA Air will refund valid unused flights (including applicable taxes and surcharges) and unused awards mileage upon request. Unused awards mileage will only be refunded after deducting used mileage according to one way award ticket requirement, if they are not expired on the day of refund. A service fee of US$50.00 will be applied.

Note 4:
Please contact EVA local ticketing counter to apply refund for EVA Air/UNI Air Award tickets. The online ticket refund system is unable to process.

Requirements for Redeeming EVA Air/UNI Air International Round-Trip Award Tickets

EVA Air/UNI Air International Round-Trip Award Tickets Redemption Requirements

Class

EconomyEvergreen Deluxe
Elite Class
Business
Premium Laurel Class
Royal Laurel Class

Within Asia (include Guam)

35,000 Miles

40,000 Miles

50,000 Miles

Between Asia & Oceania

100,000 Miles---150,000 Miles

Between Asia & America(Excludeds New York, Houston, and Toronto)

100,000 Miles110,000 Miles150,000 Miles

Between Asia & New York /

Between Asia & Houston/
Between Asia & Toronto

110,000 Miles120,000 Miles160,000 Miles

Between Asia & Europe

100,000 Miles110,000 Miles150,000 Miles
Requirements for Redeeming EVA Air/UNI Air International One-Way Award Tickets

EVA Air/UNI Air International One-Way Award Tickets Redemption Requirements

Class

EconomyEvergreen Deluxe
Elite Class
Business
Premium Laurel Class
Royal Laurel Class

Within Asia (include Guam)

17,500 Miles

20,000 Miles

25,000 Miles

Between Asia & Oceania

50,000 Miles---75,000 Miles

Between Asia & America(Excludeds New York, Houston, and Toronto)

50,000 Miles55,000 Miles75,000 Miles

Between Asia & New York /

Between Asia & Houston / 
Between Asia & Toronto

55,000 Miles60,000 Miles80,000 Miles

Between Asia & Europe

50,000 Miles55,000 Miles75,000 Miles
Requirements for Redeeming UNI Air Domestic Ticket Awards

UNI Air Domestic Award Tickets Redemption Requirements

RouteEconomy
Taiwan Domestic Routes25,000 Miles

Please note:

  1. Domestic award tickets are only available for a round-trip journey.
  2. The member or authorized designee with valid and sufficient Miles under a same Infinity MileageLands membership can go to any EVA Air’s Taiwan local office during office hours to issue an award ticket(except at airports). Blackout Date for Taiwan Domestic Routes: 31/DEC/2014- 04/JAN/2015, 13/FEB/2015- 24FEB/2015, 27/FEB/2015- 01/MAR/2015, 03/APR/2015- 06/APR2015, 19/JUN/2015- 22/JUN/2015, 25/SEP/2015- 28/SEP/2015, and 09/OCT/2015- 11/OCT/2015.