Yes. In order to protect passengers' membership rights, a list of mileage or upgrade certificate nominees must be submitted to Infinity MileageLands before mileage or upgrade certificates are transferred. Click here for more information about how to apply to register nominees.

The nominees must be Infinity MileageLands members and listed as effective nominees in the transferor's account before mileage or upgrade certificates are transferred. Please Click here for more information about how to transfer or return mileage.

You cannot combine mileage transferred from other members with your own mileage. The original membership number will be listed with the transferred mileage in your account.

1. For international flights operated by EVA Air or UNI Air:
   The passenger in question must present an eligible revenue class and an appropriate number of award miles, or an electronic upgrade certificate, both of which must be valid at the departure date and have been earned by the same account number used for the booking. Make your reservations through an EVA Air reservation office, or apply for an upgrade online.
   Please click here for more information.
   
2. For flights operated by Star Alliance member airlines:
   Star Alliance Upgrade Awards (SAUA) can only be redeemed online at the EVA Air website following ticket purchase. The passenger in question must have an active and confirmed booking in an eligible class. The eligibility criteria are dependent on the origin and destination of the flight.
   Please click here for more information.
   
   Note: You cannot request a seat upgrade when in a waiting list while making your reservation, or request a stand-by seat during check-in at the airport.

Mileage associated with different individuals may not be combined. For example, Mr Chen has 40,000 miles and Mrs Chen has 20,000 miles. Mrs Chen is travelling from Taipei to Los Angeles, and wants to upgrade from Premium Economy Class to Business Class (Class K) at a cost of 31,500 miles.

This could be possible if Mr Chen transfers the full value of the upgrade (31,500 of his miles) to Mrs Chen. He cannot just transfer 11,500 miles to Mrs Chen to bring her total miles up to 31,500 and secure the upgrade.

You can redeem your award miles for tickets, upgrades and hotel accommodation vouchers. Diamond Card members gain upgrades by using electronic upgrade certificates.

• For international flights operated by EVA Air or UNI Air:
  
  1. Reservations can be made through any EVA Air reservation office.
     
  2. You or your authorised designee with sufficient valid award miles under the same Infinity MileageLands membership can visit any EVA Air office (except for airport ticket counters) during office hours to redeem award mileage for a ticket.
     
  3. By logging into your Infinity MileageLands account online at the EVA Air website, you can make reservations and redeem mileage for award tickets.
     
  4. When you make your reservation, please make sure that you have enough valid award miles for a ticket in your intended seating class.
     Please click here for more information.
     
• For flights operated by Star Alliance member airlines:
  
  1. Award reservations can be made through the EVA Air website or at any EVA Air reservation office. (Services relating to Star Alliance Award Tickets with stopovers and Star Alliance World Travel Award Tickets can only be accessed by contacting a local EVA Air reservation and ticketing office.) The window for award bookings is subject to each airline's policy.
     
  2. All reservations must be confirmed before ticketing. Airport standby is not permitted.
     
  3. When the reservation is confirmed, the member or authorised designee with sufficient valid award miles earned by the member and under the same membership account, can go to the EVA Air website or any EVA Air ticketing counter (except at airports) during office hours to acquire a Star Alliance award ticket.
     Please click here for more information.  

Yes. EVA Air is a member of Star Alliance. However, award reservations and ticket reservations can only be made through the airline that operates the frequent flyer programme in question.