Baggage refers to items that passengers must carry to wear or use for convenience and comfort during their journey, including checked and unchecked baggage.
In order to prevent trouble and baggage handlers from getting hurt at some airports, baggage over 32 kg (70 lb) must be repacked.
Some special items over 32 kg (70 lb) such as medical equipment, pets, musical instruments, sporting equipment, camera equipment or household items should be pre-advised to the EVA Air Reservation office and obtain approval at least 48 hours ahead of departure.
Baggage should be delivered as CARGO only when the total dimensions are over 292 cm (115 in) or its weight is over 45 kg (100 lb). However, special baggage such as pets, mobility aids, musical instruments, sports equipment and performance equipment, etc. which cannot be repacked will comply with other baggage regulations. Please contact the EVA Air Reservation Office.
Before delivery of the item is accepted, you may be asked to provide photos of the item before and after packing. We remind you that EVA Air reserves the right to refuse carriage of such items on board the aircraft.
Please be aware that the weight limit restriction refers to a single item and will not affect the baggage allowance or excess baggage fee of your trip.
EVA Air's liability is limited for loss of, damage to, or delay in delivery of any perishable property and baggage with inadequate packing, and for damage to or damage caused by fragile articles, liquids or perishables. EVA Air's liability for the following items is also limited in accordance with the relevant convention governing international air travel: medicines, orthotics (medical support devices), money, jewellery, silverware, negotiable papers, securities, business/personal documents, spirits, books/manuscripts, optics, keys, publications, blueprints, paintings/works of arts, sound reproduction equipment, business samples, artistic items, irreplaceable items, photographs, business equipment, natural fur products, antiques, heirlooms, collectibles, artefacts, precious metals/stones, photographic/audio/video equipment and related items, computer hardware/software and electronic components/equipment…etc.
To prevent any potential damage to your baggage, please do not choose complicated, bump out design, light or poor density material baggage. Store any outer strap, hook and other accessories from your baggage before check-in.
At the check-in counter, please make sure that your baggage is tagged to the correct flight and destination. The numbers of baggage receipt and your checked baggage should be identical as well.
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