No. Passengers are not allowed to turn on their mobile phone at any time during the flight, but you can use the in-flight entertainment system to send/receive SMS messages. To send a message, use the handset to navigate the on-screen keyboard.

Yes. However, SMS communication can only be initiated from the air. A mobile phone user on the ground can communicate with a passenger in the air, but only by replying to an SMS already sent to their phone from the aircraft.

No, only in English.

The cost will vary depending on the situation:

• Passenger on board: US$1.50 (Air-to-ground) / US$1.50 or free (Ground-to-air)
• Mobile phone user on the ground: Free (Air-to-ground) / Cost for sending a message is the same as the cost for sending a message overseas and is decided by the telecom service provider (Ground-to-air)

Note: Passengers will not be charged for a message until it has been read. The rate is US$1.50 per message.

The passenger may be charged depending on the scenario:

Yes

The recipient's mobile phone is not turned on. - The message has been sent to the recipient's telecom service provider.

The recipient is unable to receive the message because their phone is outside network coverage. - The message has been sent to the recipient's telecom service provider.

The recipient's phone cannot accept the message because its memory is full. - The message has been sent to the recipient's telecom service provider.

The recipient is outside their telecom service provider's coverage area and his roaming agreement does not permit SMS messages to be forwarded. - The message has been sent to the recipient's telecom service provider.

No

The recipient's telecom service provider blocks air-to-ground messages.

• If the aircraft has already landed. In this situation, the sender will still be charged.
• If the telecom service provider of the person on the ground has blocked ground-to-air messages.