Terminal

Main Terminal Building (MTB)

Check-in-Area

Quick Self Check-in & Bag Drop

Before going to the airport, we recommend completing mobile online check-in through the EVA Mobile App or EVA Air website and obtaining your electronic boarding pass. After arriving at the airport, you may use the self-service facilities to print your baggage tag and drop off your baggage, helping you complete check-in easily and enjoy a faster, more convenient self-service experience.

STEP 1: Auto Check-in or Online Check-in

Available time:

a. After reservation and ticket issuance are completed until 48 hours before the scheduled departure time:

Use the auto check-in service. After completing registration, the system will automatically check you in 48 hours before departure. Click the notification link to obtain your electronic boarding pass.

b. From 48 hours to 1 hour before the scheduled departure time:

Before going to the airport, complete online check-in through the EVA Mobile App or EVA Air website and obtain your electronic boarding pass.

STEP 2: Self-Service Baggage Tag Printing

Available time: From 6 hours to 1 hour before the scheduled departure time.

After arriving at the airport, please proceed to the area between Counters S and R to use the self-service baggage tag printers, print your baggage tag, and attach it as instructed.

STEP 3: Self-Service Bag drop

Available time: From 6 hours to 1 hour before the scheduled departure time.

After printing your baggage tag, please proceed to Counter R and use the self-service bag drop facilities to check in your baggage.

Manned Service Counters

Service hours: From 3 hours to 1 hour before the scheduled departure time.

Counter S (S7–S19): Business Class , priority check-in, general services, and special assistance services.

Passengers who have completed online check-in are encouraged to use the self-service baggage services first to reduce waiting time.

Note: During peak check-in periods, passengers are encouraged to use online check-in and self-service facilities first to reduce waiting time.

• +66 2 134-2521-3 (General)
• +66 2 134-2525 (Lost & Found)

Office Opening Hours

• 08:30~17:30 (Daily)

Location

EVA AIR Lounge :

Departure :

• Located on the 3F of Concourse F, near Gate F1. After immigration on the 4F, go toward Concourse G, take the escalator near the intersection of Concourse G down to the 3F, pass the transfer counter in Concourse F and then arrive at the EVA AIR Lounge.

Transfer/Transit :

• Located on the 3F of Concourse F, near Gate F1. After transfer/transit security checkpoint on the 2F, take escalator up to the 3F, pass the transfer counter in Concourse F and then arrive at the EVA AIR Lounge.
  
  

Service Hours

05:30~Next day 02:30 (Daily)

Facilities

• Food, Beverages, Refreshments
• Wireless internet, PC
• Restroom, Bathroom
• Massage chair

Telephone

+66 2 134-2531

Service Hours

08:00~16:30 (Daily)

Telephone

+66-2-1342525

+66-63-2678665 (Mobil phone)