Members can earn mileage by flying with EVA Air/UNI Air on international flights and Star Alliance member carriers and connecting partners, and using participating hotels, car-rental agencies and credit card companies, etc.

• Award miles are earned by flying with EVA Air/UNI Air on international flights, Star Alliance member airlines and Star Alliance member connecting partners, and through our non-airline partners and extra award miles for birth month, and can be redeemed for award tickets, upgrades or other rewards.
  Mileage earned on EVA Air and UNI Air international flights and Star Alliance member carriers' flights will be credited towards membership upgrades and renewals.
• Status miles, which are earned when flying on EVA Air/UNI Air-operated international flights and Star Alliance member airlines' flights, can be counted towards membership upgrades or renewals.

When members book an EVA Air/UNI Air flight number and flight operated by EVA Air/UNI Air :

Infinity MileageLands Diamond, Gold and Silver Card members can earn a Tier Bonus (see note) on EVA Air/UNI Air-operated international flights:

Note: The Tier Bonus cannot be counted towards membership upgrades or renewals.

Unless an Infinity MileageLands member's jurisdictional legal regime requires otherwise, Award Miles earned by travelling on EVA Air / UNI Air international flights, or through non-flight partners, will be retained for only thirty-six (36) months from: a) the travel date; or b) the application date for transfer of mileage from the non-flight partner's points system. Expired Award Miles will be automatically cancelled without notice and subtracted from the total Awards Mile mileage accrued in the Member's account.

Where an Infinity MileageLands member's jurisdictional legal regime prohibits the expiration of Award Miles based on time alone, Award Miles will only expire after thirty-six (36) months from: a) the travel date; or b) the application date for transfer of mileage from the non-flight partner's points system only if the Infinity MileageLands member fails engage in certain account activity. The required account activity to avoid expiration of Award Miles is: (1) to redeem any Awards Miles during the thirty-six (36) months from: a) the travel date; or b) the application date for transfer of mileage from the non-flight partner's points system; and (2) to travel on an EVA Air / UNI Air international flight(s) within the twelve (12) months prior to the date when Award Miles would otherwise expire. The date to be taken into account for the activity requirement and validity period is the month and year, but not the specific date when mileage is redeemed, points are transferred or travel is undertaken. For example, Award Miles obtained from an EVA Air / UNI Air international flight on 5 June, 2016, and 15 June, 2016, would expire on 30 June, 2019, unless that Infinity MileageLands member's jurisdictional legal regime prohibits the expiration of Award Miles based on time alone and the member redeemed any Award Miles accrued within their account for a transaction or purchase in the window between 1 June, 2016, and 30 June, 2019, and the member traveled on an EVA Air / UNI Air international flight(s) anytime since 1 June, 2018. Where such activity requirements are met, the validity of a member's unexpired Award Miles will be extended to a date 36 months after the: a) the travel date; or b) the application date for transfer of mileage from the non-flight partner's points system.  Accordingly, only the month and year of the date when a member's Award Miles will expire will be displayed in the member's online account.

• A member who has registered a valid e-mail address in his/her member data will receive monthly Electronic Mileage Statements in the next month if there are valid award miles(including purchased miles), mileage/electronic upgrade certificate, EVERGREEN hotel vouchers, EVERFUN vouchers or any change in Infinity MileageLands accounts. Moreover, the member can log into his/her account and inquire detailed information in “Mileage Inquiry” web page on EVA Air Website. We recommend members to provide valid email address so that they can receive E- Mileage Statement or promotion information.
• Mileage corrections can only be made within six months of the actual date flown or the actual date of mileage-earning expenditure. Members must submit the required documents, i.e., passenger ticket coupon, boarding pass, and receipts from EVA Air travel partners, to EVA Air for corrections to mileage discrepancies. You can also accumulate EVA Air flight mileage using Claim Missing Miles.
• The new updated account summary will be shown in your next mileage statement.

Please remember:

• To ensure proper credit for cumulative mileage, always make your reservations in your name, exactly as it appears on your membership card.
• Please retain travel documentation, i.e., passenger ticket coupons, boarding passes, and receipts from EVA Air travel partners, for a minimum of six months, or until you are credited with the correct mileage.