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Inflight Health Care

In-Flight Health Care

If you understand the stresses imposed on your body by flying, have regular medical check-ups, and take any necessary medications prior to and during your flight, you should have a safe, comfortable and enjoyable trip.

Common Signs and Symptoms and Preventive Measures

  • While descending, if you feel discomfort in your ears or sinuses, try to swallow, chew or open your mouth wide to promote better airflow. If your child has such problems, try giving drinks or a pacifier to promote better airflow and relieve discomfort.
  • Avoid flying within 24 hours of scuba diving.
  • Reserve seats near the aircraft wings if you are prone to air sickness.
  • Avoid heavy meals, alcohol and caffeinated drinks while on board as these may cause a loss of fluid. Instead, drink water and juice frequently. Use a skin moisturiser.
  • Standing suddenly after waking may cause dizziness. This can be a result of alcohol consumption, low oxygen, low activity and sleepiness. We suggest that you stretch and do some exercise in your seat before standing.
  • Though cabin air quality is better than that of a home or office, an aircraft cabin is a public area where cross-contamination is possible. We suggest that you do not fly if you have a contagious disease.
  • Avoid wearing contact lenses during your flight.
  • Stay awake while the plane is descending and ease any ear or nose discomfort as soon as possible.

Advice for Passengers Who Are Ill or Pregnant

Peanut/Nut Allergies

EVA Airways recognises that some passengers may have allergic reactions to peanuts/nuts which can be life-threatening. You may wish to print this page and take it to your physician for discussion prior to your booking.

Peanut/Nut-Free Meals

We cannot guarantee against the cross-contamination of peanut/nut products within the network flight kitchens during catering production, as peanut/nut-based ingredients, peanut oil and non-specified trace elements containing peanuts/nuts are widely used.

Peanut/Nut-Free Cabin

We cannot prohibit all passengers from bringing, opening or eating their own peanut/nut products in the aircraft cabin and/or VIP lounge. We are also unable to modify the cabin environment to a peanut/nut-free one as requested by individual passengers. Therefore, we strongly advise passenger(s) with peanut/nut allergies to check with their own physicians regarding their fitness to fly given this situation. Passenger(s) and/or their travel companions/escorts should be familiar with the treatment for their allergic reaction if it should occur.

Furthermore, please obtain a letter from your physician to certify that you will carry a syringe in your carry-on luggage for this medical purpose.

Asthma and Chest Diseases

Make sure you bring your inhaler with you and avoid situations that may trigger a respiratory illness.

Heart Disease

Heart attacks occur twice as frequently in the air as on the ground. Do not fly if you have recently suffered a heart attack.

Diabetes

Bring your medication on board and take it according to your usual schedule at your place of departure. Remember to order special meals for diabetics when making your reservation. Always carry a written medical report outlining your condition.

Prolonged leg immobility may cause difficulty in blood circulation and subsequently cause blood clots to form in the deep veins within the legs. Warning signs include pain and tenderness in the leg muscles and redness and swelling of the skin. If a blood clot moves to the lung, breathing difficulties may occur. Passengers suffering from heart disease, phlebitis, blood coagulation problems, and those recovering from venous surgery to the legs are most at risk. To avoid the occurrence of deep vein thrombosis, we suggest you:

  • Drink water and juice frequently, avoid smoking, alcoholic beverages and drinks containing caffeine during your trip.
  • Wear loose clothing.
  • Do some exercises in your seat:
    gentle neck twists, arm stretches, knee lifts, calf massage, slow foot circles.
  • Get advice from your physician before travelling if you think you are at high risk.
Health

Pregnancy

An expectant mother during the last 4 weeks of pregnancy (or 8 weeks if it is a multiple pregnancy) prior to confinement or a mother within the first 7 days after giving birth, cannot be accepted as a passenger on an EVA flight. An expectant mother during the last 12 to 4 weeks of pregnancy (or 12 to 8 weeks if it is a multiple pregnancy) prior to confinement must obtain a medical information sheet (MEDIF) within 10 days prior to flight departure. Please contact the EVA Air reservation office at least 48 hours (two working days) before your scheduled flight departure. We recommend that pregnant travellers bring a Doctor's Diagnostic Statement verifying the expected date of confinement to prevent the possibility of being denied boarding by airport staff of barred from entering a destination country. Regulations vary from country to country. We recommend you check travel requirements with the local diplomatic office of your destination country before you make a reservation.

Divers

Decompression sickness can occur if scuba diving is followed immediately by travel to altitudes above sea level. It's not acceptable for passengers to fly within 24 hours of their last dive, regardless of whether you have decompressed or not. All passengers who have recently been suffering or are currently suffering from decompression sickness will be regarded as a medical case and the acceptance of carriage is subject to approval for travel.