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Fare Family Special Offer

Introducing Fare Family Fare Family Special Offer Member New Benefits

Fare Family Special Offer

Experience EVA Free Wi-Fi Onboard

From 5 March, 2019, business-class passengers (see note 1) who purchase Up, Standard or Basic, and premium-economy-class or economy-class passengers who purchase Up can enjoy complimentary Wi-Fi on long-haul routes operated by EVA Air.

Application for Complimentary EVA Wi-Fi: Registration can be completed between 48 hours to 30 minutes before your scheduled departure. After completing the registration, passengers will be given a voucher code for the free Wi-Fi.

  • Travel on long-haul flights with EVA Wi-Fi: Routes between Taiwan and USA/Canada/Europe (TPE-BKK and BKK-TPE flights are excluded)/Australia, and between Thailand and Europe.
  • Issue period: From 5 Mar, 2019, to 31 Dec, 2020.
  • Eligible Tickets: When you purchase an eligible fare and travel on flights operated by EVA Air with a ticket number starting with 695 or 525.
Registration Start Date: 16 April, 2019 (Taiwan local time)
Fare FamilyBooking Class Code (see note 2)Free Wi-Fi
Fare FamilyUp in Business ClassBooking Class Code (see note 2)CFree Wi-Fi100MB
Fare FamilyStandard in Business ClassBooking Class Code (see note 2)JFree Wi-Fi75MB
Fare FamilyBasic in Business ClassBooking Class Code (see note 2)DFree Wi-Fi50MB
Fare FamilyUp in Premium Economy ClassBooking Class Code (see note 2)KFree Wi-Fi50MB
Fare FamilyUp in Economy ClassBooking Class Code (see note 2)Y,BFree Wi-Fi30MB

Note 1: This refers to a cabin for which passengers can purchase a ticket. The name may vary depending on the aeroplane type, for example Royal Laurel Class, Premium Laurel Class or Business Class.

Note 2: This is the booking class code shown on the ticket.

Amendments are subject to the most up-to-date user instructions published on EVA Air's official website. For more information on user requirements and products please see FAQ EVA Wi-Fi.

FAQ

Notes

  • The complimentary EVA Wi-Fi requires Internet web access. Visit Manage your trip to redeem the Wi-Fi voucher code. Please redeem your code before boarding.
  • Code-share flights are excluded from this offer.
  • Infant tickets are not eligible for this offer.
  • The redeemed Wi-Fi voucher code will be deemed as used upon login. Wi-Fi voucher codes cannot be cancelled, returned, exchanged for cash or transferred to another person.
  • The Wi-Fi onboard is complimentary, and EVA Air does not provide any quality assurance or any compensation or indemnification in cash or any other form for any dispute arising from the use or quality of the Wi-Fi Service (for example, unstable connection or disconnection during flight).
  • EVA Air has the legal right to make the final decision in the event of conflicting interpretations. EVA Air reserves the right to amend all relevant requirements or rules with regard to the inflight Wi-Fi service.