To prevent Mpox (monkeypox) transmission, all passenger travelling to Indonesia are required to complete SATUSEHAT Health Pass and present the QR code upon arrival.

Effective immediately until December 31st, 2024, an experiment of 30 minutes complimentary Wi-Fi is provided to all passenger onboard our Wi-Fi fleets (777,787,333). No application is required prior to the flight. Complimentary Wi-Fi session can be activated on board.

Thank you for your continued loyalty. To protect you, EVA Air urges caution if someone contacts you by phone, text, email, social media or through a website, requesting your full name, address, bank account details, credit card numbers or other personal information. Passengers have reported multiple incidents of third parties, falsely claiming to represent EVA Air, through phishing websites, phone calls, text messages, emails and social media platforms.

Referring to an announcement from Star Alliance, Scandinavian Airlines (SK) will exit the Star Alliance effective September 1, 2024. The frequent flyer program partnership between EVA Air and SK will end on September 1, 2024.

The U.S. Centers for Disease Control and Prevention (CDC) will implement new regulations for dogs entering the United States on or after August 1, 2024. For more information, please visit the CDC website.

For tickets issued or totally unused tickets reissued on/after 31 March 2023, a new tax TWD500 with tax code TW will be imposed on all transit/transfer passengers via TPE/KHH airport.

Passengers are required to confirm the flight status in advance when transiting at Taoyuan Airport, and arrive the boarding gate 30 minutes before departure time. Other transit notes please refer to Worldwide Airports.